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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,454 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,454 reviews

June 24, 2020

We took our Subaru Outback in (with Eye Sight) for windshield replacement. Service associate (Jeff) was excellent; very courteous, explained things well, and helped with a bit of a discount which is a More

by DLEVEK
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 25, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2020

Dealer was very professional when dealing with issue with my Crosstrek. Repair was completed quickly and was pleased with the services. Job well done for a five star rating. More

by DODGETAE
Recommend Dealer
Yes
Employees Worked With
Justin Kiel makes five stares, Mike Hayes, Justin Weck , Tim Christ
Jun 26, 2020 -

Hawk Chevrolet of Joliet responded

We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

June 22, 2020

Nestor was fantastic to work with. He really went to bat for us and took care of any minor problems that arose. Some minor things took a while for the dealership to get taken care of stopped me from giving More

by jbutch
Recommend Dealer
Yes
Employees Worked With
Nestor Urrutia
Jun 24, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2020

This place always lets me down. I bought my car brand new here with an extended warranty and it has had many recalls, however, when I bring the car I for service, they rejected me twice (even with recall let More

by BEANBELLA4
Recommend Dealer
No
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
Jul 06, 2020 -

Hawk Chevrolet of Joliet responded

I am very disappointed to see we have not satisfied your exceptions. Our goal is excellent customer service on every visit. I can not think of any reason we would not complete a recall on a customers vehicle. I apologize for the issues and your frustration. if you could call or email I would greatly appreciate it so I can schedule you in to get the recall completed. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

June 21, 2020

Was looking for a second car. My wife and I needed a second car. Both Nestor and Mark helped us find a vehicle in the price range we needed. Extremely happy with the 2017 Chevy E More

by stacy439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Catuara, Nestor Urrutia
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

Hello, thank you so much for letting us know how we did. We're so pleased to hear that you had such a pleasant car shopping experience with Nestor and Mark. If you need anything else, we're always happy to assist. Enjoy your new Equinox!

June 20, 2020

The service was great and Jesus was helpful and friendly. Very well knowledgeable of the car l purchase. He really work hard to satisfy me. More

by Dgreen122158
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

We're pleased to hear that you found our staff to be so knowledgeable and helpful! We'll be sure to pass along your kind comments to Jesus and the team here at Hawk Chevrolet Of Joliet. Enjoy your new car!

June 20, 2020

Poor customer service in the service department. I brought my brand new truck in twice. The first time they kept it over a week and never provided any update even after I was the one to call them ever More

by BOLAJASON2011
Recommend Dealer
No
Employees Worked With
Angel Del Toro, Justin Weck
Jul 06, 2020 -

Hawk Chevrolet of Joliet responded

I am very sorry to see you rated us so low but with your explanation I can understand the rating you chose. Please let me apologize for what happened and how you were treated. Our goal is excellent customer service on every visit and the did not happen. I would ask you to call or email so I can look further into this and find out when went wrong. I also would like to make sure whatever feature you have that isn't working is correctly and put right. All features should work on your new truck. I look forward to hearing from you soon. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

June 20, 2020

Martin is a very kind and courtesy salesperson. I was getting undecided on what I wanted and Martin showed my options. Will get the word out about Hawk Chevy and the courtesy salesperson More

by gerrieck
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, we're pleased to hear that you had such a positive sales experience working with Martin. If you have any further questions, please don't hesitate to reach out. Have a great day!

June 20, 2020

Went into Hawk undecided about my next vehicle --A Malibu or an SUV. Martin was very helpful in helping me choose my vehicle with various options. Thank you, Martin!. More

by suebk42
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, we're glad to hear Martin could help you in your decision! If there is anything else we can do for you, please don't hesitate to reach out to us. Have a fantastic day!

June 20, 2020

It’s my birthday! Super happy finally got my New 2020 Silverado. They have 0%APR and I took advantage of it. Ask for Nestor Urrutia he will help More

by justin
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Catuara, Luis Velazquez, Nestor Urrutia
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, we're so happy to hear Nestor and the team were able to get you into a new Silverado! If there is anything else we can do for you, please don't hesitate to reach out to us. We hope you had a happy birthday, and congratulations on your new truck!

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