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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,528 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,528 reviews

June 20, 2020

Went into Hawk undecided about my next vehicle --A Malibu or an SUV. Martin was very helpful in helping me choose my vehicle with various options. Thank you, Martin!. More

by suebk42
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, we're glad to hear Martin could help you in your decision! If there is anything else we can do for you, please don't hesitate to reach out to us. Have a fantastic day!

June 20, 2020

Martin is a very kind and courtesy salesperson. I was getting undecided on what I wanted and Martin showed my options. Will get the word out about Hawk Chevy and the courtesy salesperson More

by gerrieck
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, we're pleased to hear that you had such a positive sales experience working with Martin. If you have any further questions, please don't hesitate to reach out. Have a great day!

June 20, 2020

The service was great and Jesus was helpful and friendly. Very well knowledgeable of the car l purchase. He really work hard to satisfy me. More

by Dgreen122158
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

We're pleased to hear that you found our staff to be so knowledgeable and helpful! We'll be sure to pass along your kind comments to Jesus and the team here at Hawk Chevrolet Of Joliet. Enjoy your new car!

June 20, 2020

Poor customer service in the service department. I brought my brand new truck in twice. The first time they kept it over a week and never provided any update even after I was the one to call them ever More

by BOLAJASON2011
Recommend Dealer
No
Employees Worked With
Angel Del Toro, Justin Weck
Jul 06, 2020 -

Hawk Chevrolet of Joliet responded

I am very sorry to see you rated us so low but with your explanation I can understand the rating you chose. Please let me apologize for what happened and how you were treated. Our goal is excellent customer service on every visit and the did not happen. I would ask you to call or email so I can look further into this and find out when went wrong. I also would like to make sure whatever feature you have that isn't working is correctly and put right. All features should work on your new truck. I look forward to hearing from you soon. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

June 19, 2020

Great service. And thanks for the car wash. Ggggggggggggggghhhh Ggggg ggggg ggggg ggggg. Ghghh hhjjjjjj vvvv fffff hhhhh ffff dddd yyyy hhhh hhhhh ddddd iiiiii More

by Ricocorp
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

June 19, 2020

Didn’t like the service they took to long to fix my car and they didn’t fix it right and I had to bring it back the next dayWould not recommend them to anybody More

by MEGAN2VERA
Recommend Dealer
No
Employees Worked With
Do not know
Jul 08, 2020 -

Hawk Chevrolet of Joliet responded

I am so sorry see your review and hear about how poorly you we treated. Please let me apologize for what happened during your visit. Our goal is excellent customer service on every visit and that did not happen. if you would call or email so I get more details and confirm your vehicle is fixed. If it is not fixed I would make arrangements to have the problem repaired for you. please call or email at your connivence. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

June 19, 2020

Real good service my only concern that I noticed the day was the most of the employees were not wearing face mask when I was there. More

by SILVIA.GLZ
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

Hello, thank you for taking the time to leave us a review. If you'd like to discuss your concern with us further, please do not hesitate to give us a call or stop by. We're always happy to help! Have a good day!

June 19, 2020

Great experience and professional service. Martin was amazing to work with and felt good driving out in my new vehicle. We will definitely return to this Dealer when we are ready to get our next vehicle More

by jackievick85
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Jun 21, 2020 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!

June 19, 2020

Lee in the collision center understood my concerns and delivered great service. I returned with some questions and he made sure the job was done right. More

by SERG0369
Recommend Dealer
Yes
Employees Worked With
Lee Lones
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

June 19, 2020

Hawk Chevy/Cadillac has a top notch service dept. They are always friendly and helpful. They are careful with my vehicles and attentive to details. More

by DELAVETTE
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 23, 2020 -

Hawk Chevrolet of Joliet responded

We always strive to deliver the best service experience so we are glad to hear you found that to be the case. Feel free to reach out to us if you ever need anything else. Have a fantastic day!

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