Hawk Chevrolet of Joliet

It was great meeting Martin and very professional at his It was great meeting Martin and very professional at his job, came in looking for a new vehicle and driving out with my new camaro convertible. I wou It was great meeting Martin and very professional at his job, came in looking for a new vehicle and driving out with my new camaro convertible. I would recommend Martin to all my friends. More

Another visit where I found communication between service staff and customer waiting needs improvement. My appt was 11:45, vehicle promised at 12:45. Car was done at approx 1:10 p.m. I informed Allison I wa staff and customer waiting needs improvement. My appt was 11:45, vehicle promised at 12:45. Car was done at approx 1:10 p.m. I informed Allison I was expected home and had to leave no later than 1 p.m. so my care giver could leave by 1:30. No one came out prior to my promised time or anytime until my car was near completion. I understand things happen to delay, but don't use the word PROMISE if that time cannot be adhered to. At the very least inform the customer if it becomes clear the promised time cannot be met. I had to call and arrange for my care giver to extend 1/2 hour & pay her for her extra time. What if I had a job to return to? Totally unacceptable. More

They took my car without an appointment. They did great work on it and fixed it quickly. I have used them before, and I will use them again work on it and fixed it quickly. I have used them before, and I will use them again More

Salesman that goes above and beyond for Customer,new Friend! Angel Del Toro,Friendly,Honest, Good Salesman,works to get what you want at the same time ,always working within the customers budget so as to not bur Angel Del Toro,Friendly,Honest, Good Salesman,works to get what you want at the same time ,always working within the customers budget so as to not burden them. Am very happy to have had him as my salesman. More

Took my 2018 Traverse in with a shifting problem. I didn't have an appointment because the problem developed suddenly and vehicle accessories would not turn off. Very satisfied with service employees didn't have an appointment because the problem developed suddenly and vehicle accessories would not turn off. Very satisfied with service employees who worked my car into the repair schedule and my car was returned to me before the end of the day. More

Nestor made sure to get my car in for scratch that was there when we purchased it. He followed up with me when I picked the car up and made sure everything was right. there when we purchased it. He followed up with me when I picked the car up and made sure everything was right. More

Jesus Rodríguez, Buena onda, te expica bien, es claro y Jesus Rodríguez, Buena onda, te expica bien, es claro y me ayudo con mi primer carro, cuando vengan pregunten por jesus les ayudara mucho....se los Jesus Rodríguez, Buena onda, te expica bien, es claro y me ayudo con mi primer carro, cuando vengan pregunten por jesus les ayudara mucho....se los recomiendo More

Jesús was very helpful in getting me the car the I wanted. He explained the whole process in a way that I could understand easily. He is just a great sells men in general wanted. He explained the whole process in a way that I could understand easily. He is just a great sells men in general More

Informal, polite, respectful It was a very clean dealership the employees were very welcoming always smiling and answered any questions that I had very pleased with the experience It was a very clean dealership the employees were very welcoming always smiling and answered any questions that I had very pleased with the experience More

Justin is great to work with. Very informative of everything being done on the vehicle. Great asset to Jave on your team for differ reasons everything being done on the vehicle. Great asset to Jave on your team for differ reasons More