Hawk Chevrolet of Joliet

Very nice job. They did a great job. I bough it the CX-5 Brand new. But the paint was bad, also the brakes makes noise and esquise like old suv. I was really sorpr They did a great job. I bough it the CX-5 Brand new. But the paint was bad, also the brakes makes noise and esquise like old suv. I was really sorprise with that. But they fixed. More

His an amazing guy he was very helpful. His great car sellsmen. If you guys want to get a car or a truck visit Jesus sellsmen. If you guys want to get a car or a truck visit Jesus More

The usual Hawk customer service. Went in for an oil change for my Malibu. Check engine light was on prior to the visit, I had stopped by an auto parts store so they could read the cod Went in for an oil change for my Malibu. Check engine light was on prior to the visit, I had stopped by an auto parts store so they could read the code causing the check engine. They reviewed it, told me exactly what was causing it and the part I needed. Hawk, as always, wants to run $150 diagnostics even if the customers knows what the problem is. Props to CEO John Crane for this strategy. More

He is great sales man help me out and had me walk out with a brand new car. He also has a good customer service. I would highly recommend him. with a brand new car. He also has a good customer service. I would highly recommend him. More

Great help service was excellent.. Jesus help us throught out the paper work he is really kind . I really recommend Jesus he can make your dream come true... throught out the paper work he is really kind . I really recommend Jesus he can make your dream come true... More

Great experience Went in for a oil change and couple of recalls on a 2015 Impala. Staff was very friendly and explained everything that was going to be done. Also let Went in for a oil change and couple of recalls on a 2015 Impala. Staff was very friendly and explained everything that was going to be done. Also let me know ahead of time that one of the recall parts may not be available until the following week. Mica was very nice and knowledgeable. Was in and out in less than an hour. Appreciate how quick the appointment went. More

Best customer service ANYWHERE! We trade in our Caddy suv every few years, and do so from wherever we can find the best deal. We just happened to be at Hawk for an oil change when we We trade in our Caddy suv every few years, and do so from wherever we can find the best deal. We just happened to be at Hawk for an oil change when we found out about a 2 year old XT5. Not only is it the best upgrade we’ve ever made, the dealership was phenomenal in customer service!!! No pressure, very friendly, relaxed atmosphere every time we went! Almost unheard of at a dealer!!! Mindy was a fantastic saleswoman, & the Cadillac manager ( so sorry I cannot remember his name) was beyond flexible & accommodating!!! She even gave us a 30 minute long tutorial on the crazy great technology our vehicle has! We will always return & recommend to everyone!!!! More

Better than last time Check in much quicker than last. No unexpected costs for what would appear simple resolutions. Made extra effort to get me to work when I was worried Check in much quicker than last. No unexpected costs for what would appear simple resolutions. Made extra effort to get me to work when I was worried about missing a meeting. More

New car, 2 service visits already. Car didn't start twic. Called around 6:30-6:45pm stranded and my new car would not start. Called and spoke with 2 girls who said it was almost 7pm, they were closing and co Called around 6:30-6:45pm stranded and my new car would not start. Called and spoke with 2 girls who said it was almost 7pm, they were closing and couldn't help me. Spoke with Jasmine who finally said she would send someone to jump and/or change out the battery on site. Had the battery jumped and was able to get home. Upon arriving home, and having to fly out at 3am for a business trip, she called and told me to bring the car in. I told her I couldn't do that and she said she couldn't help me. Car had trouble turning over, so I spoke to Mike and he arranged to have the car picked up, serviced and delivered by the time I arrived home. More