
Hawk Chevrolet of Joliet
Joliet, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Greeted immediately and appointment was on schedule My service adviser was friendly, helpful and didn't try to oversell me on any service. I did take his advice on an 18,000 mile scheduled maintenance. My service adviser was friendly, helpful and didn't try to oversell me on any service. I did take his advice on an 18,000 mile scheduled maintenance. The wait was not unreasonable and the waitromm was clean and comfortable, including light refreshments and coffee. More
Awesome place Service advisors were great with checking my truck in and getting a loner for me. When finished they informed me what they found and the recall was ta Service advisors were great with checking my truck in and getting a loner for me. When finished they informed me what they found and the recall was taken care of. More
Honest experience Well, I must say I didn't think i would be doing a deal. I haven't had a car payment in almost 20 yrs. I loved the 2012 suburban but was trying to to Well, I must say I didn't think i would be doing a deal. I haven't had a car payment in almost 20 yrs. I loved the 2012 suburban but was trying to to keep payments low & i needed some kinda of warranty. I was ready to walkout when we struck a deal. Everyone was very nice & honest thats what finally convinced me to do the deal More
Salesman Tom just flat out lied about the vehicle I purchase After purchasing the vehicle that Tom said was in perfect condition, I've already had to invest over 1700 dollars in repairs ie..A/C, Tires, Shocks a After purchasing the vehicle that Tom said was in perfect condition, I've already had to invest over 1700 dollars in repairs ie..A/C, Tires, Shocks and Serpentine belt. Very dissatisfied with this dealer, felt that I was lied to repeatedly. Buyer beware my bad for trusting them. More
Won’t let you walk out Was willing to work with me. I let them know that I was not leaving with the car I came with and they made sure I left with the car I taste drove... g Was willing to work with me. I let them know that I was not leaving with the car I came with and they made sure I left with the car I taste drove... gave me a lot of anxiety I’m still have just typing this now... and I left with what I came from with great customer service! More
Oil Change The wait wasn’t too long and everyone was friendly and helpful. They also informed me of the wait time just to keep me up to date. The wait wasn’t too long and everyone was friendly and helpful. They also informed me of the wait time just to keep me up to date. More
Thank you My family has bought two cars from Hawk. Really good service. Go ahead to help you get what you want. Thank you a lot haw My family has bought two cars from Hawk. Really good service. Go ahead to help you get what you want. Thank you a lot haw More
Sloppy work Brought my car in to have my bumper replaced. At pick up there was a scratch and a paint run and the bumper wasn’t properly aligned. After repairing t Brought my car in to have my bumper replaced. At pick up there was a scratch and a paint run and the bumper wasn’t properly aligned. After repairing their mistakes to the new bumper my car was delivered to our house and the paint was bubbled where the scratch was repaired. Does no one check their work? The car was dropped off at Hawk Saturday September 7th for work to begin on Monday the 9th. It is now September 20th and my car is still at the dealership. No word on the status. Payment in full was made at the original pickup on the 7th. We do have a loaner car. More
Repair of rust factory defect Over 3 years, rust spot developed inside the passenger side wheel well, visible when you opened the back passenger side door. Subaru paid for repair, Over 3 years, rust spot developed inside the passenger side wheel well, visible when you opened the back passenger side door. Subaru paid for repair, as well as la new cross trek loaner car and gave me back my car like it was new! Completely detailed! They even cleaned my seats. Been a Subaru owner since 1883 and will continue Not sure which Justin at Hawk got this taken care of, but he got it taken care of and then some! More
Recall on control arm bushing on my Chevy trax I can appreciate the parts needed were in stock & everything was completed in 1 visit , no need for return visit & I enjoyed coffee & donut while wait I can appreciate the parts needed were in stock & everything was completed in 1 visit , no need for return visit & I enjoyed coffee & donut while waiting. More