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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,451 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,451 reviews

September 24, 2019

Greeted immediately and appointment was on schedule My service adviser was friendly, helpful and didn't try to oversell me on any service. I did take his advice on an 18,000 mile scheduled maintenance. More

by DELROLL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
September 24, 2019

Awesome place Service advisors were great with checking my truck in and getting a loner for me. When finished they informed me what they found and the recall was ta More

by LNEWLF8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck , Tim Christ
September 24, 2019

Honest experience Well, I must say I didn't think i would be doing a deal. I haven't had a car payment in almost 20 yrs. I loved the 2012 suburban but was trying to to More

by ADVANTAGEPAINTING1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Wambaja, Jesus Rodriguez
September 23, 2019

Salesman Tom just flat out lied about the vehicle I purchase After purchasing the vehicle that Tom said was in perfect condition, I've already had to invest over 1700 dollars in repairs ie..A/C, Tires, Shocks a More

by KM43KM45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Saieg
Sep 23, 2019 -

Hawk Chevrolet of Joliet responded

It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. We would like the opportunity to make this up to you. Please contact our manager at (815) 600-7027 so we can make your experience a positive one.

September 23, 2019

Won’t let you walk out Was willing to work with me. I let them know that I was not leaving with the car I came with and they made sure I left with the car I taste drove... g More

by DeyKno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Urrutia
September 21, 2019

Oil Change The wait wasn’t too long and everyone was friendly and helpful. They also informed me of the wait time just to keep me up to date. More

by BRE2817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
September 21, 2019

Thank you My family has bought two cars from Hawk. Really good service. Go ahead to help you get what you want. Thank you a lot haw More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lo
September 20, 2019

Sloppy work Brought my car in to have my bumper replaced. At pick up there was a scratch and a paint run and the bumper wasn’t properly aligned. After repairing t More

by Odom
Quality Of Work
Recommend Dealer
No
Employees Worked With
Body shop
Sep 20, 2019 -

Hawk Chevrolet of Joliet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. If you could provide more information to us, we would be more than happy to try and make this situation better. please reach out to Customer Experience Manager, Amy Birmingham at (815) 272-9385 so we can work towards a resolution.

September 19, 2019

Repair of rust factory defect Over 3 years, rust spot developed inside the passenger side wheel well, visible when you opened the back passenger side door. Subaru paid for repair, More

by JUBEY62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods?, Justin Weck
September 19, 2019

Recall on control arm bushing on my Chevy trax I can appreciate the parts needed were in stock & everything was completed in 1 visit , no need for return visit & I enjoyed coffee & donut while wait More

by Cheryl’s trax
Recommend Dealer
Yes
Employees Worked With
Justin Weck
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