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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,451 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,451 reviews

July 31, 2019

Maintenance visit My experience with hawk has been good. Each time I've been here the people are friendly, prompt courteous. They get you in and out in a timely manner. More

by Sb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Chu
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

July 30, 2019

Great Casey was very friendly, knowledgeable about the Corvette. He made you feel like family. The whole process went very smoothly.. Amy was also very help More

by Charger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Birmingham, Casey McClintock, Ed Wambaja
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2019

Time consuming Granted, I was a walk-in, but after they found the issue and told me they were starting on it they told me it would only take 20 mins. to fix. Ended u More

by Aberlanga91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Alarcon, James McCormick
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Experience Manager, Amy Birmingham at (815) 272-9385 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!

Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Experience Manager, Amy Birmingham at (815) 272-9385 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 29, 2019

No nonsense car dealership Great service, Tom actually listened to what I needed and showed me options accordingly. As a first time buyer, Tom made me feel comfortable and confi More

by xGodzilla95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Saieg
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

July 29, 2019

Quick New Lease Great service from Danny at Hawk Chevrolet in Joliet! Needed a new car fairly quickly, and Danny knew just what would work best for my needs. More

by dforema1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

July 28, 2019

10/10 would recommend Todd was very quick and helpful! I’ve not experienced this same treatment at any other dealership. I’m pretty young compared to other customers so I w More

by jmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Birmingham
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

Hi there, thank you for taking the time to leave a review for us at Hawk Chevrolet of Joliet. We're happy we could meet your expectations! We hope to see you soon!

July 27, 2019

Never updated as to what was going on Customer service is terrible when dropping off your car it was supposed to be done in an hour at the end of the day at 3 o'clock I called it wasn't ev More

by No more this xxxx
Customer Service
Recommend Dealer
No
Employees Worked With
Service advisor ...ingus
Jul 27, 2019 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Hawk Chevrolet of Joliet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (815) 214-9907 to discuss ways we can better serve you in the future.

Jul 27, 2019 -

No more this xxxx responded

I have already talk to a manager and he doesn’t do anything ... why isn’t this review on the website you don’t want anybody to know the truth that there is terrible customer service nobody returns calls nobody tells you what’s going on .it sure would be nice if this service advisor will call us to say they’re actually working on the car and then call us when it’s done .

July 27, 2019

Best car dealer ( Jesus Rodriguez) I came in today expected to not get a car at all but Jesus just completely changed my entire day around he showed me one car and i loved it ! At first More

by HappyCustomer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2019

Best dealership around James Wolff is the best to work with. He’s helpful & honest and made this experience a lot easier. I would highly recommend him to anyone! More

by Blazer Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
Aug 02, 2019 -

Hawk Chevrolet of Joliet responded

Hello, thank you for sharing your positive experience! James will be happy to have been recommended. We hope to see you soon!

July 26, 2019

Buena experiencia Vine a qui buscando una buena Silverado y Martín me ayudó a conseguir una buena oferta y una buena Silverado.. es un buen representante y muy buena at More

by Moi velazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Cosenza, Luis Velazquez, Martin Aguilar
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