Hawk Chevrolet of Joliet

Great service Buying a used car is never any fun. However, Martin Aguilar made the process much better. The dealership closes at 9pm but he stayed And made sure w Buying a used car is never any fun. However, Martin Aguilar made the process much better. The dealership closes at 9pm but he stayed And made sure we were comfortable with our . Purchase. They were able to get cigarette smell out of the interior. We left with a full tank of gas and a freshly washed car with new license Plates attached. More

Off sight repairs Well thank goodness, for extended warranty. Again, I had to have my Dodge Caravan, sent out for repairs. I did get a wonderful loaner for my large fam Well thank goodness, for extended warranty. Again, I had to have my Dodge Caravan, sent out for repairs. I did get a wonderful loaner for my large family. Only problem, when I went to check my oil, same night. My oil dip stick, was missing. After two days of trying to get repair location to look for it, Angus ordered me a new one. Simple answer to this problem, service person, that worked on my Van, wasn't paying much time, in the right thing to do, or the manager, at repair location, take the time, to give a crap. More

Moonroof problem Service was able to duplicate problem with moonroof. Service had car for less than an hour. Only problem was that service didn’t have the parts to fix Service was able to duplicate problem with moonroof. Service had car for less than an hour. Only problem was that service didn’t have the parts to fix the moonroof. Other than not having the parts appointment was fine. More

Terrible Over 2 hour wait for a promised 1 hour finish time. Not the first time this has happened to me or others I know who have had service done there Over 2 hour wait for a promised 1 hour finish time. Not the first time this has happened to me or others I know who have had service done there More

Great service dept. Have my vehicle serviced at Hawk all the time have never had to wait a long time excellent service Tim and Mica the service writers kept me abreast o Have my vehicle serviced at Hawk all the time have never had to wait a long time excellent service Tim and Mica the service writers kept me abreast of everything got me in and out in a timely matter More

Good experience Service was performed professionally and in a timely manner. The staff was courteous and professional. The work was completed within the projected tim Service was performed professionally and in a timely manner. The staff was courteous and professional. The work was completed within the projected time frame of the service staff. More

Very good experience from beginning to end The service team was top notch and they were very professional with me. They outlined the situation and how we could get things done in a timely and c The service team was top notch and they were very professional with me. They outlined the situation and how we could get things done in a timely and cost effective manner. Very good job by the Subaru service team!! More

Service visit I came in for an oil change and was given great, courteous, expedient service...was even told about some free services I was entitled to. I came in for an oil change and was given great, courteous, expedient service...was even told about some free services I was entitled to. More

Friendly Service with a smile. Greeted before exiting vehicle and was thanked for my business. Customer lounge is always in top shape/clean and the gourmet cof Service with a smile. Greeted before exiting vehicle and was thanked for my business. Customer lounge is always in top shape/clean and the gourmet coffee is a great touch. More

Unexpected satisfaction This was car shopping made easy...when financing my loan wasn't. They They didn't let circumstances limit me..I was not only able to choose a vehicle This was car shopping made easy...when financing my loan wasn't. They They didn't let circumstances limit me..I was not only able to choose a vehicle that met my families needs, the team made the process super comfortable and PLEASANT and I drove off the lot in my NEW Traverse. Great sales service...informative and worked HARD to get me what I wanted and needed for my family. Very SATISFIED! More