Hawk Chevrolet of Joliet | Page 399

Very superb service Julian has provided excellent service and vital information regarding leasing and/or purchasing a vehicle. I am pleased with the superb, ourstanding q Julian has provided excellent service and vital information regarding leasing and/or purchasing a vehicle. I am pleased with the superb, ourstanding quality of work being delivered. More

New truck broke down and put on back burner 700 miles and service engine light comes on. Call the dealer and the say bring it right in. I get there and then they tell me come back tomorrow, so I 700 miles and service engine light comes on. Call the dealer and the say bring it right in. I get there and then they tell me come back tomorrow, so I make a 7:00am appointment. I bring the truck in the next day. I do not hear anything from them so I call and call. They tell me they can't find anything wrong but want to run more test. 4 days later I get the truck back, the service statement says the reflashed the computer. This whole ordeal cost me 4 days of lost wages $2000.00 and $700.00 payment buy this truck and service department cost me nothing but money putting me in the hole. You can't get a hold of anyone because they don't have a paging system and don't answer voicemail. I any happy with the sales and parts department, but service has a lot to be desired. More

Wonderful Great people no stress buying. They even offered to go get my son a happy meal while we waited. Bought a great suv super happy will definitely com Great people no stress buying. They even offered to go get my son a happy meal while we waited. Bought a great suv super happy will definitely come back More

Great James McCorrmick and all the James McCorrmick and all the fine people at Hawk Ford were amazing very helpful not pushy couldn’t have had a better exp James McCorrmick and all the James McCorrmick and all the fine people at Hawk Ford were amazing very helpful not pushy couldn’t have had a better experience buying my new truck More

Bad sensor Brought my car in for a faulty sensor twice within two days for two different sensors didn't have a problem getting me in a rental the second time and Brought my car in for a faulty sensor twice within two days for two different sensors didn't have a problem getting me in a rental the second time and they were fast at getting my car done let's just hope this solves the problem Mike was amazing went out of his way to make sure that I was taking care of More

Silverado I love your service, why did you raise you oil change price by around $15 ? That is a lot very unsatisfying. That is around a 30% increase. Come on I love your service, why did you raise you oil change price by around $15 ? That is a lot very unsatisfying. That is around a 30% increase. Come on , isn’t that a little much? More

Excellent service Angel Del Toro attitude provided a memorable experience that ensures I will seek out his service for future business. He listened to my needs stayed w Angel Del Toro attitude provided a memorable experience that ensures I will seek out his service for future business. He listened to my needs stayed within budget and provided excellent service! More

Sales....Out of my Lease into a GREAT buy! My lease was coming to an end and I needed to decide if I wanted another lease or if I would just buy right out. Even though I LOVED the car I had lea My lease was coming to an end and I needed to decide if I wanted another lease or if I would just buy right out. Even though I LOVED the car I had leased, I had to let it go! Chester helped me with my options and it turned out, buying was the best choice. He was very informative and kept me in the loop through the entire deal. At delivery, he stayed there with me even after he was already suppose to be gone home, just to make sure I was happy. Now THAT'S customer service! Thank you Chester and the rest of your Team for getting me in and out. More

Awesome Service Julián Perez went above and beyond with helping me with the purchase of my vehicle. He took the time and was very understanding with my needs. I will Julián Perez went above and beyond with helping me with the purchase of my vehicle. He took the time and was very understanding with my needs. I will definitely come back to Julian when I need to purchase a new vehicle. Make sure to ask for him when you come down, he will get you the best deal possible!! More

Kayla is GREAT! Kayla found my wife and I looking at vehicles on the lot and met us to find us the right vehicle. She asked the right questions and eventually led us Kayla found my wife and I looking at vehicles on the lot and met us to find us the right vehicle. She asked the right questions and eventually led us to the truck we had always talked about owning. She made sure our needs were met and we were highly satisfied with our service. More