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Hawk Chevrolet of Joliet
Joliet, IL
4,462 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,462 reviews
January 08, 2019
Made possible I had a 2015 Camaro already, but I wanted to purchase a brand new Camaro. I was having a hard time getting approved due to the inquiries that I had on I had a 2015 Camaro already, but I wanted to purchase a brand new Camaro. I was having a hard time getting approved due to the inquiries that I had on my credit. Kayla and the management team made it possible for me to find a brand new Camaro that suited well with my budget. I was able to test drive it and then take it home. Greatest experience ever. Thank you Hawk Chevy! I'm still satisfied with my purchase. Aja More
by Ajdime1
Employees Worked With
Kayla Miller, Chris Tsaliangos
January 08, 2019
Good experience Matt was super helpful and very patient as he attended to all of my needs. I couldn’t have asked for a better experience. Thanks to the team at Hawks Matt was super helpful and very patient as he attended to all of my needs. I couldn’t have asked for a better experience. Thanks to the team at Hawks I look forward to many more years of business with you. More
by Jessicapryor
Employees Worked With
Matt Vega
January 08, 2019
Excellent & Exceptional service from Matt Vega! Matt and his team at Hawk Chevrolet did an amazing job at spending most of their Saturday helping get me into a vehical. Despite my rather interesting Matt and his team at Hawk Chevrolet did an amazing job at spending most of their Saturday helping get me into a vehical. Despite my rather interesting situation they were still able to get me into a brand new 2019 Chevy Sonic. I have never had better service at a delarship than I did at Hawk with Matt. He worked professionally and diligently to make sure I got into a vehical that day(even if it wasn't my choice of vehicle but I could not be pick with my situation). If you are in the market for a new car, truck or SUV stop by Hawk Chevrolet in Joliet and see Matt Vega, I promise you will not be disappointed!!! More
by ApjMommy
Employees Worked With
Matt Vega
January 08, 2019
Best Experience After years of knowing Kayla and her always coming through for me when I needed her. She yet again came through for me AGAIN and helped me get a car. After years of knowing Kayla and her always coming through for me when I needed her. She yet again came through for me AGAIN and helped me get a car. I was able to trade in what I had (which has plummeting my financial well being) and able to basically start over with something that is actually benefiting me. I couldn’t be more happy with my car and the service I have received. Thank you so much Kayla, you are definitely the first person I recommend to go to for anyone looking to purchase a car! Keep up the good work! More
by summer0798
Employees Worked With
Kayla Miller
December 05, 2018
Love Hawks I bought a car in May 2018 and had great service from the salesman Brandon Miller to the finiance guy Joseph Khalil. I have had 2 oil changes and my t I bought a car in May 2018 and had great service from the salesman Brandon Miller to the finiance guy Joseph Khalil. I have had 2 oil changes and my tires rotated and had great service each time, about 1-1 1/2 hour wait which is not to bad. More
by Tracey M
Employees Worked With
Brandon Miller and Joseph Khalil, Mike Logan
October 02, 2018
HORRIBLE CUSTOMER SERVICE This dealer is borderline racist I was asked for 4 identifications in order to even run my credit. Why because I'm Hispanic? Customer service is terri This dealer is borderline racist I was asked for 4 identifications in order to even run my credit. Why because I'm Hispanic? Customer service is terrible. More
by Dgomexico
Employees Worked With
Shawn and Mike
August 26, 2018
Terrible stay away go to Webb its not Bill Jacobs anymore Worst experience ever vehicle was not detailed options missing Will and Mindy are very unprofessional would not even return calls back to Chevy about Worst experience ever vehicle was not detailed options missing Will and Mindy are very unprofessional would not even return calls back to Chevy about the complaints even Chevy was shocked and stated it was bad business other dealerships in the area say that's all they hear is negative things about Hawk bunch of liars pathetic More
by Joe1234
July 29, 2018
Worst Experience Ever. I Would Never Recommend to Anyone BUYER BEWARE, RUN DON’T WALK!!! The worst buying experience ever! Extras that are “thrown in” or “added in the price of the vehicle” are clearly not BUYER BEWARE, RUN DON’T WALK!!! The worst buying experience ever! Extras that are “thrown in” or “added in the price of the vehicle” are clearly not. Chad (in sales) insists that there is no charge but yet it must be shown on the invoice. I guess you are not supposed to believe your lying eyes or the math. It misleading and shady. When I brought it to the attention of Ed (business manager) that I could clearly see these extras were added in and had become part of the principal balance, he was dismissive, rude, unprofessional and just absolutely horrible. When I asked that the add ons be removed, he said that the payment would be the same. In other words, if you don’t get the add ons they will just monkey around with your interest rate and make it higher so you’re paying the same monthly payment amount. I guess you’re not suppose to pay any attention to the amount financed. This is not what I call transparent but deceptive and dishonest. I’m going to tell anyone who will listen and review site I can find about this experience. Will, the sales manager made an attempt to remedy the situation but it was not in my best interest but theirs. If I know anyone looking for a vehicle I will gladly drive them somewhere else myself. No, I will not reach out to you (Hawk ) and discuss this any further because there is nothing you can do.I’ve said all I’m going to say to you people. You don’t get another chance to make an impression or another opportunity to get my money (this includes maintenance) unless you are going to do an even swap for the 2018 version of my vehicle. Trust me, I won’t be holding my breath. My suggestion to Ed is if he does not like his job or want to listen to your customers when addressing concerns or asking questions then he should look for a new one. More
by dee9311
Employees Worked With
Ed Wambaja, Will (sales manager), Chad s (sales)
March 30, 2018
Worst Experience Eve from a Dealership I Trusted The buying process was long. It was a 2 hour wait to be seen by Mindy (who has sold cars to my parents in the past and the reason I was there)...not a The buying process was long. It was a 2 hour wait to be seen by Mindy (who has sold cars to my parents in the past and the reason I was there)...not a big deal. Once she was able to see me, we sat and went over the usual credit application process. However, she hadn't completely finished the customer prior ("who was a friend"), so the aged Johnny Bravo hung around the cubicle as Mindy continued to ask personal questions (Income, social security #, the usual). Mindy never asked the customer to step away so that she could assist me. Not wanting to cause a problem, we went on with Mr. Bravo standing within ear shot. The rest of the buying process went smoothly. It ended with Mindy explaining to give them all "5 Star" ratings as soon as possible. Little did I know that the poor service came after you left the lot. The following week, my deposit was due, they ran the transaction and the funds was withdrawn from the account (Friday). On Saturday, I received a very rude voicemail from Alan Ducato, the Finance Director and another accusatory call from Mindy. I was humiliated for 3 days by these professionals. Finally on Monday, received an email from Alan stating they received the funds. No apology or anything after having my character attacked and being urged to bring the car back. Pompous, unprofressional and loan shark tactics is what you will get if you purchase a car from Hawk Chevy in Joliet, Il! More
by T. Jones, Joliet, IL
January 16, 2018
Trade in for a new vehicle I came to hawk Chevy in Joliet in hopes of trading in my Mitsubishi for a Chevy. Matt Vega helped me through the whole process. I had quite a few ques I came to hawk Chevy in Joliet in hopes of trading in my Mitsubishi for a Chevy. Matt Vega helped me through the whole process. I had quite a few questions which he answered and always found the answer if he didn't know. I got a new Chevy malibu all thanks to Matt. The service here is amazing and everyone is very friendly and inviting. I've already told my family about it and highly recommend Hawk Chevy Joliet. Just ask for Matt. More
by Lsigna08
Employees Worked With
Matt Vega
