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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews
Call Service Center (815) 214-9907

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

Sort by
October 29, 2021

Happy with the service, technician. Liked the video that was sent describing what work needed to be performed on vehicle. More

by Shem46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 01, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 28, 2021

I am not comfortable writing a 15 word review. I am writing this to move on. More

by RUMOURS35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 30, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Take care!

October 28, 2021

Slow. 2.5 hours for an oil change even with an appointment. And they couldn’t even bother to check tire pressure when rotating tires. More

by BigLen59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fredi Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Petrey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thorn
Report | Print
Dec 11, 2021 -

Hawk Chevrolet of Joliet responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Thank you for bringing this to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

October 28, 2021

The service writter was very helpful with my visit. My visit would of been complete if there was coffee available in the waiting area. More

by weinerwesayso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont recall service persons name
Report | Print
Oct 30, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

Oct 30, 2021 -

weinerwesayso responded

Next time its coffee time. Right

October 28, 2021

Always nice and always super helpful getting what i need and getting things in and fixed extremely quick. More

by Cole Eggert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Nov 01, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

October 27, 2021

I absolutely loved the service guy who took care of me. He was very personable, and accommodating. I didn’t catch his name, but I know he was Hispanic with glasses, pretty cool guy. I will most definitely More

by Yatesashlee13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Suhail
Report | Print
Oct 29, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Hawk Chevrolet of Joliet! We look forward to your next visit! Take care!

October 27, 2021

Very up front with pricing and what needed to be done. Also very friendly and gave me a full report of the status of my car. They weren't even mad at me I forgot I needed an oil change for to long! More

by anggurn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 29, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

October 27, 2021

Pretty straight forward. No complaints. Satisfied. I would recommend this dealer for purchase and maintenance. More

by luzer_121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Alarcon
Report | Print
Oct 29, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 27, 2021

Called in my request for service and time & day was set Brought car in Got car back at time requested More

by robtbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Report | Print
Oct 29, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 27, 2021

I always appreciate that you can drive in for any help, getting the tire pressure adjusted as the weather cools down today. I was greeted with many smiles, out in under 10 minutes and safely back on the r More

by CMDOSTER9
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
The people in service
Report | Print
Oct 29, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Oct 29, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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