Hawk Chevrolet of Joliet - Service Center

They were timely on the repairs and very good communication. Would use them again for service. communication. Would use them again for service. More

Very professional, polite, & friendly. Also very knowledgeable about our issues which ended up fixing our problems. knowledgeable about our issues which ended up fixing our problems. More

Always treated with so much careing..I will always come back.. And thanks for being so considerate. back.. And thanks for being so considerate. More

I called for service on my Mazda CX5 but was instructed to bring my vehicle to the Chevy service center address. Hawk Chevy checked in my Mazda and took some info from me. I left and 3 hours or so later to bring my vehicle to the Chevy service center address. Hawk Chevy checked in my Mazda and took some info from me. I left and 3 hours or so later they called to tell me they could not fix my car and I would need to come pick it up and bring it to a Mazda service center. In retrospect, clearly the service reception number routed me to the wrong service center. I called the service number later to complain and they had a porter take my car to the Mazda dealership in Plainfield. Nevertheless, the first call back from Hawk Chevy insisting I come pick up the car myself and the fact that they never informed me that they were unable to effectively service Mazdas there upon checkin showed a complete lack of and disregard for customer service. More

I was glad that the service department was open to take care my vehicle. Really good customer service I will be back care my vehicle. Really good customer service I will be back More

Very friendly told me Approximately how long it would take for the service Explain what they were doing take for the service Explain what they were doing More

Was greeted immediately as I walked into the service department. Everyone was very pleasant. Would definitely recommend Hawk to everyone. department. Everyone was very pleasant. Would definitely recommend Hawk to everyone. More

Zack when above and beyond to accommodate my extremely busy schedule. I will recommend friends and family to see Zack personally. busy schedule. I will recommend friends and family to see Zack personally. More

When we bought this Subaru Forester, Hawk is the dealer who got us the car. who got us the car. More