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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,875 Reviews

2,875 Reviews of Hawk Chevrolet of Joliet - Service Center

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October 30, 2023

had appointment. still took an hour and a half for an oil change. Seems unreasonable More

by TOMFINNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Webb
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin, Gary Calisti, Zac Bennett
Nov 02, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Bill Webb at 779-260-4270 when you have a chance. Thank you, and we look forward to hearing from you.

October 28, 2023

It was easy to make an appointment, a service person greeted us immediately, everything was explained before we retired to the waiting area, I got a nifty little video from the person doing the actual More

by EGROSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name, but she was great!
Oct 31, 2023 -

Hawk Chevrolet of Joliet responded

Egrosso, we are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

October 28, 2023

The service was good and better than other locations. I was very pleased with the service. More

by Alberto ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Alberto ortiz responded

Good service

October 28, 2023

Great Service attention thank you Jennifer was very atente . Car working well . Not to much weight. And now More

by Maria Del Pilar Villasenor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin, Gary Calisti, Zac Bennett
Nov 01, 2023 -

Hawk Chevrolet of Joliet responded

Maria, thanks for highlighting one of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2023

The staff was highly professional and eager to please. The only reason I did give a perfect rating is because I don’t think it should have taken 40 to get nitrogen for my tires. More

by dawaiam72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

October 25, 2023

My appointment with the service department was great. They answered all of my questions. Thank you for your help. ❤️ More

by Begoodifyoucan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

October 25, 2023

It is the best place to take your vehicle to get work done on it. More

by ednalelf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

October 25, 2023

The guy that handled my case was amazing, but as far at the men that worked on my car (not sure who) they washed it and it looked like it rained all over it . It took over a hour and a half due to being bu More

by Cynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mullin
Oct 31, 2023 -

Hawk Chevrolet of Joliet responded

Cynn, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2023

Great service! Was told 2.5 hours for servicing my 2021 Outback, was completed in 1.15 hours which included a wheel alignment. More

by JDISERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Oct 31, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

October 23, 2023

Very prompt service with a complimentary car. Everyone at this facility has been so friendly! More

by THE_SEWINGS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

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