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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews
Call Service Center (815) 214-9907

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

Sort by
June 28, 2021

Could be faster taking care of customers, I don't know if I want to get free first oil change, might take six hours More

by alan.saltenberger
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel York , Tim Christ, Tim Thorn, Scott Pothof
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June 27, 2021

Yall some good people and they help people out really good More

by Hotrod32791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 27, 2021

First of all they’re really nice people they did a good service on my truck and I recommend these dealership to everybody in Joliet Illinois More

by AMADORGUZMAN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 26, 2021

Quick, fast and very professional. I will definitely be using them again More

by Winchellsean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

June 25, 2021

Tim Christ was not honest with me concerning cost. Never gave me the charge breakdown More

by PAB4734
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Good morning, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. Let me see if I can do something for you in regards to your last service visit. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

June 25, 2021

Charges explained up front, I was able to decline those not needed or wanted. More

by scottpopik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your feedback! We hope you have a great day!

June 25, 2021

Tim in Service took very good care of me and kept me informed regarding the warranty work being performed on my vehicle. More

by RJ.ROMPALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 25, 2021

They are very pleasant, but the service is extremely slow just to get an oil change. And this is with an appointment. More

by TODD.ECKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Good day, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. Let me see if I can do something for you in regards to your last service visit. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

June 25, 2021

Manny Castillo was great. Loaner was given and they did what they said they were going to do this time around. More

by CLUBAN132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Manny here at Hawk Chevrolet of Joliet! We hope to see you soon!

June 25, 2021

Compassionate customer service. Liked customer oriented service scheduling system. Very friendly atmosphere. More

by ABCSHIBAN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we sincerely thank you for the positive review, and look forward to seeing you again soon!

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