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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews
Call Service Center (815) 214-9907

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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June 25, 2021

Compassionate customer service. Liked customer oriented service scheduling system. Very friendly atmosphere. More

by ABCSHIBAN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we sincerely thank you for the positive review, and look forward to seeing you again soon!

June 25, 2021

Tim Christ was not honest with me concerning cost. Never gave me the charge breakdown More

by PAB4734
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Good morning, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. Let me see if I can do something for you in regards to your last service visit. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

June 24, 2021

When they replace the winshield on my car they did a bad job. Had to take it back for the second time. Windshield was not the original. More

by PEDRORAMOS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Christ
Report | Print
Jul 08, 2021 -

Hawk Chevrolet of Joliet responded

Good afternoon, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. We unfortunely do not replace glass, we have a third party vendor that does that service. I again and sorry for the confusion on the replacement of your windshield. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

June 24, 2021

The service department did a great job installing the up grades to my Subaru Outback More

by JDISERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 24, 2021

Always a good experience. Nice service department. Usually affordable and timely. This time however the problem was not resolved. My heat shield was loose and making a noise. They were to tighten it More

by HSP333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who did the work, Tim Christ
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. Take care!

June 24, 2021

Service department went above my expectations when requested to service our Silverado HD. The requested oil change and transmission service was preformed on time with No messy leftover marks! Thank yo More

by Lucy 4 & Norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!

June 24, 2021

Dealing with everyone at this place is super easy, would highly recommend! More

by MARCYVIC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

June 24, 2021

They were friendly when I needed to come in to the service department they helped me with my problems and were so awesome!! I appreciated the service I got that day!! More

by kenloe1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service DEPT I think Justin?
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 24, 2021

They always does a amazing job on my car that’s why I always come back. More

by SHARITAGARNER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 24, 2021

I had my oil changed...now i keep getting warning every day to change oil filter.. immediate inspection required...and change oil immediately. It is upsetting to see and no one returned my call.. .. did y More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure but think is adam, Adam Suhail
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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