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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews
Call Service Center (815) 214-9907

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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June 24, 2021

Always a good experience. Nice service department. Usually affordable and timely. This time however the problem was not resolved. My heat shield was loose and making a noise. They were to tighten it More

by HSP333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who did the work, Tim Christ
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. Take care!

June 24, 2021

When they replace the winshield on my car they did a bad job. Had to take it back for the second time. Windshield was not the original. More

by PEDRORAMOS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Christ
Report | Print
Jul 08, 2021 -

Hawk Chevrolet of Joliet responded

Good afternoon, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. We unfortunely do not replace glass, we have a third party vendor that does that service. I again and sorry for the confusion on the replacement of your windshield. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

June 24, 2021

Usually does a great job. Will return for my next requirements. More

by SCERDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 24, 2021

Oil change and tire rotation in and out in 1hour More

by williamsimpsom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hi there! We're so happy we were able to help you out! Thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again.

June 23, 2021

Staff is always helpful and informative. And takes care of any vehicle problems. More

by T&Bv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician Justin, Tim Christ
Report | Print
Jun 24, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2021

Good service done promptly Ana appreciated my car seat returned to its original position More

by AMBSNANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
June 22, 2021

Complete courtesy by everyone at the dealership. Repair was made quickly and was fine to my satisfaction More

by meterreader73GlenShelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mica Collins
Report | Print
Jun 23, 2021 -

Hawk Chevrolet of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

June 22, 2021

Prompt and responsive service experience during my recent visit. Much appreciated. Thanks. More

by SURESHKALATHUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 23, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

June 22, 2021

Always recieve great service, they take great care of you!! More

by Ankeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 23, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

June 22, 2021

My experience was great! They were prompt, professional, courteous. Assistant service manager, Justin Weck updated me often and explained everything!!! More

by cbseyes4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Report | Print
Jun 23, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Hawk Chevrolet Of Joliet! We sincerely value your business and look forward to your next visit!

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