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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews
Call Service Center (815) 214-9907

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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June 21, 2021

Staff is very helpful and considerate of your time. They went over the entire vehicle with me to ensure they knew all my concerns so they could be addressed properly. More

by Rd1255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Chu, Tim Christ
Report | Print
Jun 23, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet Of Joliet. We look forward to your next visit! Take care!

June 21, 2021

Not satisfied won't take my car for oil change anymore More

by BRUCEL2025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Christ
Report | Print
Jun 21, 2021 -

Hawk Chevrolet of Joliet responded

Good afternoon, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. Let me see if I can do something for you in regards to your last service visit. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

June 21, 2021

Justin was very pleasant to work with. He made sure I knew all the necessary information needed regarding my maintenance service. He also was very helpful in providing pricing estimates. More

by LegsLant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Report | Print
Jun 23, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Hawk Chevrolet Of Joliet! We look forward to your next visit! Take care!

June 21, 2021

Justin is very knowledgeable and personable. Took care of all my concerns and then some. I was able to schedule my oil change within 3 days which is a plus! More

by MJolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin -service department
Report | Print
Jun 23, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Hawk Chevrolet Of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2021

They fix their error without making it a bigger issue. More

by cseebold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 23, 2021 -

Hawk Chevrolet of Joliet responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

June 21, 2021

Everyone at Hawk were very nice and helpful. Answered any questions . More

by JLC0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name. Had cute tattoos
Report | Print
Jun 23, 2021 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 18, 2021

I had oil change and tire rotation at Hawk Subaru. Service was fast and efficient. I was out within an hour. They were great! Waiting area was a bit cold but comfortable. More

by MLOIZONCARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t catch names. Photo doesn’t match the gentleman that checked me in.
Report | Print
Jun 20, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2021

In a bad situation Scott and his team did a great job in getting me taken care of and my car back in operation in a very timely manner. Scott was very responsive and helpful in getting the repair performed More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ, Jesus Rodriguez, Scott Pothof
Report | Print
Jun 20, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2021

Came in for an Oil change very professional and got it done on my scheduled my time no other issues were found at the time More

by mspie1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 20, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2021

I definitely appreciate that my first service was free. Only gave 4 stars because they did not vacuum the car. I was under the impression that vacuuming was part of the service. More

by BLUEMOON1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 23, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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