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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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June 18, 2021

In a bad situation Scott and his team did a great job in getting me taken care of and my car back in operation in a very timely manner. Scott was very responsive and helpful in getting the repair performed More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ, Jesus Rodriguez, Scott Pothof
Jun 20, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2021

They care about the support they giveThey don’t oversell They care about the support they give They don’t oversell I like the convenience of their location Clean dealership Miss the sweet roles , but More

by DENNYGIESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 20, 2021 -

Hawk Chevrolet of Joliet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

June 18, 2021

It’s usually excellent and I have a preferred person to work on my car , Dave knows how I am about my car . He’s very trustworthy and speaks in a way we both understand More

by FRISKIES2C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 20, 2021 -

Hawk Chevrolet of Joliet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

June 17, 2021

Tim was awesome and responsive to phone calls. He even stayed after hours so I could pick up my vehicle when it was completed. Excellent customer service. More

by sonconrn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 20, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Tim. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 17, 2021

Garbage. I have used Hawk Chevrolet/Bill Jacob’s for almost two decades and I will never sink another dime into that place. Unbelievably bad service all around. More

by Floyd323usmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Christ
Jun 17, 2021 -

Hawk Chevrolet of Joliet responded

Hi, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. Let me see if I can do something for you in regards to your last service visit. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

June 16, 2021

We were traveling and had car trouble. Hawk understood and got us in right away, diagnosed the problem, and found a way to get us back on the road to our destination in Colorado. Our service rep was grea More

by Mountain Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Jun 20, 2021 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!

June 16, 2021

Every staff member I spoke to was very professional and courteous throughout my entire visit. All my questions were answered throughly and they were genuinely concerned with my issues. I will definitely More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentlemen in the office next to Tim Christ. Excellent customer service from the gentleman in the office! , Tim Christ
Jun 18, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2021

Good all the way around. The girl at the front desk was awesome. The shop is always clean and people are polite. Service was quick. More

by colson33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blonde girl, Tim Christ
Jun 18, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2021

Nothing but good words to say about Jeff Colbert. Great assurance and kept true to word about being ready by a specific time. I will take the time to go out of my way to come to Joliet. More

by HHOLTAM97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Colbert
Jun 18, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2021

We got off to a ruff start but end results were more than I expected. The sales person (Mindy) really went to bat for me regarding my vehicle service. I really appreciate her and the Service department in ma More

by MYSHAR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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