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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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October 08, 2023

Service was completed in a timely matter of time and people were were courteous. The waiting area was clean and had coffee while waiting More

by rayspoerl2856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Oct 10, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 07, 2023

It was ok. The waiting room carpeting was very dirty. The service guy forgot to put the tire lock back in my car. I have a o go back for it. More

by Dionnajer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Dionnajer responded

I responded above

October 05, 2023

Friendly people. Service area and waiting room are very clean. Service on my car was greaf More

by wbbnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 08, 2023 -

Hawk Chevrolet of Joliet responded

We really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2023

I have been in three times, first time I came in they were supposed to have a car for me they did it and take my car back I went into work late had to come back the next day there's no longer car if they More

by BIEDMANB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Mullin
Oct 08, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (815) 600-7621. We look forward to hearing from you.

October 05, 2023

is it a schedule appointment with people at the dealership? Very friendly and courteous. Service of car did not take too long for oil change and tire rotation when finish car was washed. Greatly ap More

by ANTHONYTHOMAS215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Hawk Chevrolet of Joliet responded

Anthony, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2023

When I was greeted by Hector, he remembered by previous visit after purchasing 4 new tires. He asked how they were working for me, which I mentioned I noticed a difference. The dealership as a whole was co More

by LOPEZ0997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Diaz
Oct 05, 2023 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

October 02, 2023

Always helpful. I was running behind and they still helped me schedule. Angus is always my guy I like to go to. More

by Jabo800
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Chu
Oct 02, 2023 -

Jabo800 responded

Great service team to work with.

Oct 05, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2023

After having the 60,000 mile service, my car still does not idle smooth, I have to bring it back again for the 3rd time time, Plus I am missing some hardware, the deanship technician forgot to put all of More

by CJMUZZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Oct 04, 2023 -

Hawk Chevrolet of Joliet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Bill Webb at 779-260-4270 when you have a chance. Thank you, and we look forward to hearing from you.

October 02, 2023

Got an appointment easily, Jennifer was efficient and nice, my vehicle was quickly in and out of service! More

by Smk1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2023

Scheduled a 30,000 maintenance visit. Everyone was nice to work with and they explained everything. Asked for questions, and quickly finished. My car was washed, and the bill dry reas More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember.
Oct 05, 2023 -

Hawk Chevrolet of Joliet responded

Mary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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