Hawk Chevrolet of Joliet - Service Center

Pleasant employees that were easy to work with. I had left some important papers on the counter which they saved. I had asked a different employee about these papers and he was thorough in making sure I left some important papers on the counter which they saved. I had asked a different employee about these papers and he was thorough in making sure I was the owner of those papers. I had the dent and ding treatment applied. The inside and out look great! More

Tim did a terrific job of assisting me. The drivers were excellent for transport to and from my office. Work completed on time as promised. Thank you! excellent for transport to and from my office. Work completed on time as promised. Thank you! More

The service team did a great job changing my oil as always but also found the problem we asked them to look at and made sure it was fixed the right way and covered by the warranty, going back and forth always but also found the problem we asked them to look at and made sure it was fixed the right way and covered by the warranty, going back and forth with the warranty company to make sure it was fixed properly. Philip was awesome when communicating and always was there answering our calls along the way to keep us informed! More

Need follow up with customer with possible time o completion and be correct with their completion time. Should have a loaner for next day completion. completion and be correct with their completion time. Should have a loaner for next day completion. More

Mica did a great job of communicating the problem and resolving all issues. She was friendly, helpful and had my best interests in mind at all times resolving all issues. She was friendly, helpful and had my best interests in mind at all times More

I showed up about 15 mins early for my 11 appt. Took about 3 hrs for my car to be done for a simple oil change and inspection. The car is brand new only had it for 2 months. I got 2 more free oil chan about 3 hrs for my car to be done for a simple oil change and inspection. The car is brand new only had it for 2 months. I got 2 more free oil changes for it and now I know to not plan on doing anything but sitting there for awhile. : ( More

Great service as always with no surprises. I always take my car here to a dealership I can trust and would highly recommend to anyone who needs service for their GM product! my car here to a dealership I can trust and would highly recommend to anyone who needs service for their GM product! More

I called multiple time asking what would be done to my truck no one ever called until i received a text saying my car was ready truck no one ever called until i received a text saying my car was ready More

I’ve been a customer for several years for purchase of two vehicles and and service. Hawk is always consistent with great service; on time, explaining everything, and fair prices. two vehicles and and service. Hawk is always consistent with great service; on time, explaining everything, and fair prices. More