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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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April 18, 2021

Needed service as soon as possible got it and needed a vehicle while in being taken care of got it Service department very friendly and helpful Sorry but I don't remember the girls name that was very he More

by EDMONDSNIKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Del Toro
Apr 19, 2021 -

Hawk Chevrolet of Joliet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hawk Chevrolet Of Joliet!

April 18, 2021

I trust Hawk Chevrolet. The service is excellent, the staff is pleasant and the work is dependable. I couldn't ask for more! I have taken my 2013 Volt to Hawk exclusively for all maintenance and repairs More

by ELIZABETHHOSTERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert M took good care of me.
Apr 19, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet Of Joliet. We do hope we can be of assistance in the future. Take care!

April 17, 2021

Toke my 2008 Tahoe for a recall for airbag none of my service lights where on when I dropped off vehicle after recall was performed now my service lights are on,they repeated are saying lights when on be More

by weatherchromes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Horrible
Apr 27, 2021 -

Hawk Chevrolet of Joliet responded

I and sorry to hear what happened on your visit. please call or email me so I can make arrangements to correct your issue as soon as possible. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156.

April 16, 2021

Drive about 30 miles to have the Outbackserviced there.I Drive about 30 miles to have the Outback serviced there.I guess that tells a lot about why I purchased the car from Hawk and have them service it. More

by MICKARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
Apr 18, 2021 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

April 16, 2021

You should try to up grade people who are from out of town and work them in a little better. The service over all. great More

by Deveaux1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager, Mike Hayes
Apr 17, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 16, 2021

Was contacted about service notices and they took care of without any issues in fact got done a little early. Had oil change a little early to save the trip in 2 weeks More

by SPELICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Apr 17, 2021 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

April 16, 2021

I was very pleased with my service visit. I received a call to let me know the car was ready. The person who called me was very helpful and extremely knowledgeable and friendly. More

by DENNIS P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Apr 17, 2021 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

April 16, 2021

I love the place everyone is friendly and kind. We have been going there for 7 years. If you go there you will not regret it. More

by jesus47dominguez77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Apr 18, 2021 -

Hawk Chevrolet of Joliet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

April 16, 2021

It should never take over an hour to get an oil change and tire rotation. Staff wear their masks as they see fit. No more. More

by SAAWIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mica
Apr 27, 2021 -

Hawk Chevrolet of Joliet responded

I am sorry your visit did not go the way you expected. I would like to discuss the details with you when you have some time. Please call or email me. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

April 16, 2021

Great service and fast I will return. Thanks your all for the amazing shuttle service and fast service.And the warranty was a life saver More

by SPARKLEMS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Tim Christ
Apr 17, 2021 -

Hawk Chevrolet of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

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