Hawk Chevrolet of Joliet - Service Center

The guy at the counter, ( tall, young guy) was very nice. He got me right in even though I was a little early. I wish I got his name. He got me right in even though I was a little early. I wish I got his name. More

All my concerns were addressed and the service rep and service technician got my car back to original performance. It was a quick and easy process! service technician got my car back to original performance. It was a quick and easy process! More

Fast, friendly service in a clean and organized facility that takes care in doing their part to help reduce exposure risk during the pandemic by encouraging social distancing and having their employees wear that takes care in doing their part to help reduce exposure risk during the pandemic by encouraging social distancing and having their employees wear face coverings. More

I feel very comfortable bringing my car here for service. Everyone is extremely friendly and honest and I appreciate that. Justin did a great job of explaining everything that was wrong with my car and expla Everyone is extremely friendly and honest and I appreciate that. Justin did a great job of explaining everything that was wrong with my car and explaining the urgency to fix it. He did an awesome job. Thank you! More

Always receive excellent service all the way around here. Robert was extremely helpful and just a good dude...dropped my car with no appointment for the next day, and he dialed me in. Robert was extremely helpful and just a good dude...dropped my car with no appointment for the next day, and he dialed me in. More

I Love the online scheduling of appointments. It was easy and appointments were available very soon. I am annoyed having to leave a twenty-five word review. and appointments were available very soon. I am annoyed having to leave a twenty-five word review. More

I guess the service was good but I waited 2 hours just for a basic oil change and tire rotation. I then proceeded to check out but it was someone new who didn’t know how to check me out. I understand he w for a basic oil change and tire rotation. I then proceeded to check out but it was someone new who didn’t know how to check me out. I understand he was new but no one else could help me or do anything so I waited another 20 minutes waiting to get checked out. I was very annoyed at waiting close to 3 hours just to get an oil change. I also was ready to leave and they shut the garage door on me so I had to go back inside and ask them to open it. Probably the worst oil change experience I’ve had. Will be going elsewhere in the future for sure. More

Service great BUT when getting home I noticed the drivers floor mat was “very” dirty. Had to scrub it with a cleaner Also, 12v outlet in console still doesn’t work even though tech said it was proper volta floor mat was “very” dirty. Had to scrub it with a cleaner Also, 12v outlet in console still doesn’t work even though tech said it was proper voltage More

Great customer service. Applied a coupon without my asking, saving me money. I feel very comfortable using Hawk Chevrolet. They're very friendly and efficient. asking, saving me money. I feel very comfortable using Hawk Chevrolet. They're very friendly and efficient. More

Great staff! Always attentive and personable. Will only visit this location for the great, quick, and reliable service. Could go on forever, but this staff needs more recognition. visit this location for the great, quick, and reliable service. Could go on forever, but this staff needs more recognition. More