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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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March 31, 2021

Very expensive! I can not believe how much they charge for an Oil Change! It wasn’t the amount of time or anything else. Prices must have gone up... but in this time of Covid when people are pinching penn More

by Fdsa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hayes, Tim Christ
Apr 17, 2021 -

Hawk Chevrolet of Joliet responded

I am disappointed to see you feel you we overcharged for you service. Our prices have risen slightly due to Covid because oil is very similar to gasoline and the prices tend to increase. We do price our services competitively to be fair to our customers. Please call or email me so I can look into you visit and make sure there was not an error on your bill. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

March 31, 2021

I have always liked Hawk Chevrolet. Their service is great and I was really surprised with there’re windshield wipers. Great service keep up the great job More

by JOANNROSSITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girl in service dept
Apr 01, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

March 31, 2021

I was always treated kindly and quickly at Hawk Service Dept. They are professional and courteous and usually wash my car for me for free before returning it to me. More

by DONNARAEMCHUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Tim Christ
Apr 01, 2021 -

Hawk Chevrolet of Joliet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

March 31, 2021

Service was fast, staff was friendly and. Knowledgeable. The. Video text was a nice touch. They were informative and helpful. Pricing of brakes were a bit high and I ended up getting them installed somewher More

by CONNIE.HEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Apr 01, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 31, 2021

I live in Chicago, and I travel to Joliet Hawk to get my car service. The people who greet in the services line are so kind. More

by TAMRAS_VISION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check my service forgot his name
Apr 01, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 30, 2021

Very friendly and courteous. Great service.Easy to Very friendly and courteous. Great service. Easy to schedule service appointments. And, nice to be able to get a shuttle ride into work, without any More

by cchristensen502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Apr 01, 2021 -

Hawk Chevrolet of Joliet responded

Hello, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2021

The service department and mechanics are awesome! Loaner was ready and everything was exactly how the service department laid it out! Kudos to Bob Picek for his repair work and Sean Drane for setting it up More

by Katenkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Picek & Sean Drane
Apr 01, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2021

Angus is very helpful and understanding and be coming excellent at his job.Hawks prices are very competitive most of the times I’m there is for service More

by samueladams124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus
Apr 01, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

March 29, 2021

The service department at Hawk Chevy is wonderful from the greeter to check-in and to check-out. I highly recommend. They’re like family More

by JTHOMAS8282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Drane, Angel Del Toro
Mar 31, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're glad to hear you enjoyed your visit. Thanks again for the recommendation, and have an amazing day!

March 29, 2021

5000 miles in on our new Chevy Traverse and performed the first oil change. Everything went as expected and the first oil change was free! More

by DAVEFREDERICK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chu
Mar 31, 2021 -

Hawk Chevrolet of Joliet responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

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