Hawk Chevrolet of Joliet - Service Center

My Subaru Outback had computer issues with the key fob. Jeremy made my experience very easy. As a customer I appreciate that our discussions were made understandable with the work that needed to be compl Jeremy made my experience very easy. As a customer I appreciate that our discussions were made understandable with the work that needed to be completed. More importantly, he updated me asap with information about the service and timeline. He is part of the reason, I would recommend Hawk Subaru to everyone. More

Very close to daughter’s house,Easy to locate, clean Very close to daughter’s house, Easy to locate, clean location, respectful staff Lots of inventory to select from. I will surely return for servic Very close to daughter’s house, Easy to locate, clean location, respectful staff Lots of inventory to select from. I will surely return for service, and maybe buy my next Subaru More

I was able to set up an appointment easily and the receptionist was very nice. The service man (I forgot his name) was nice and knowledgeable. Quick service receptionist was very nice. The service man (I forgot his name) was nice and knowledgeable. Quick service More

Never received a call back from my assigned service rep. I called and went online requesting a call back. It’s fine but compunction is key. I called and went online requesting a call back. It’s fine but compunction is key. More

Very clean’ and great customer experience. He promised to have the car done on time and he did it was great to work with mr. Chu have the car done on time and he did it was great to work with mr. Chu More

Great service and waiting room. Facilities are very safe. Restroom supper clean. Was able to also take of the recall on the air conditioner which I had not been informed by mail safe. Restroom supper clean. Was able to also take of the recall on the air conditioner which I had not been informed by mail More

Always fast and efficient. Professionally work done. Always friendly. The length of time is never too long. I bought my car here so I feel I should come here. Always friendly. The length of time is never too long. I bought my car here so I feel I should come here. More

Mica is an amazing representation of the company! She keeps me coming back. I can’t think of anywhere else I’ll take my car. keeps me coming back. I can’t think of anywhere else I’ll take my car. More

Mica was very professional and Pat the mechanic was vey informative taking care to service all of my needs. They definitely made the $3500 tab feel less painful informative taking care to service all of my needs. They definitely made the $3500 tab feel less painful More

Excellent service, Ashley was very informative and professional. Only 4 stars because I feel when you spend $900 for service, a loaner car should have been a perk. Thank you. professional. Only 4 stars because I feel when you spend $900 for service, a loaner car should have been a perk. Thank you. More