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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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March 25, 2021

Excellent service, Ashley was very informative and professional. Only 4 stars because I feel when you spend $900 for service, a loaner car should have been a perk. Thank you. More

by ammatichak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley and the gentleman who offered to pick up my groceries
Mar 26, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! If you have any further questions, please give us a call. We're always happy to help!

Mar 26, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2021

Clean facility. Prepared staff, i.e. my appointment was scheduled and they were ready to accommodate me when I arrived. I was told how long it would take for the work to be completed on my vehicle and was More

by SEATED2GETHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick, Tim Christ
Mar 27, 2021 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 24, 2021

Scheduled an appointment for an oil change brought the car in the day before also complained of a grinding noise in the brakes was pleasantly surprised the car was done a day early and the brakes were ins More

by Ed53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus
Mar 25, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2021

Service was quick but precise, and the gentleman that took the car was very nice and informative 👍. What a great experience for my 1st time. More

by Jackie.Jemison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Mar 24, 2021 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

March 23, 2021

Great service and quick in and out. Should have explained software update changes. Need better info on dashboard changes. Manual too big to read plesse More

by Rjudge1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Mar 24, 2021 -

Hawk Chevrolet of Joliet responded

Hello , we appreciate you taking the time to leave us this feedback. Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

March 23, 2021

Sean, is awesome in service. Jim the mechanic is one of the best there is. These guys are the quality that keeps people coming back. More

by Mdimatteo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean drane , jim the mechanic
Mar 24, 2021 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

March 23, 2021

Very professional and helpful. Service did not take a minute longer than I was told. The service and parts departments were great to work with. I will continue to bring my Subaru here for service. More

by GinaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Tim Christ
Mar 24, 2021 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

March 23, 2021

Car was filthy when I picked it upThey could of washed Car was filthy when I picked it up They could of washed the vehicle And cleans dash were guy put Radio in. Thought that was standard procedure More

by SILVERBACKTRANSPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Mar 25, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, your satisfaction is our top priority. Please reach out to our Service Director, Mike Hayes at 815-773-2156 when you can so we can address this situation directly. Thank you and have a great day.

March 22, 2021

They provide great customer service and ensure the customer is satisfied with the work done. I will always take my car to their location and fill valued. More

by BROWMAN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Mar 23, 2021 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!

March 22, 2021

Everyone was very friendly and answered my questions so that I could understand. I came in for wiper blade replacement which took no time at all. Plus a free wash!!! More

by sharonlpn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Mar 23, 2021 -

Hawk Chevrolet of Joliet responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

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