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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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March 15, 2021

Everyone I came in contact within the service department were professional and very nice. The service done to my care took a little longer than I expected, but they did a great job! More

by 3-STOOGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Tim Christ
Mar 16, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hawk Chevrolet Of Joliet!

March 15, 2021

Sean Drane was very friendly and helpful with my service experience. He explained everything thoroughly and was quick to respond when I reached out with questions. More

by Suezv123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Drane
Mar 17, 2021 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

March 15, 2021

Great service. Sean did a great job on my Cadillac. He kept me posted on what was going on. Left messages constantly. Highly recommended to get your Cadillac fixed. More

by Mmkaw650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 16, 2021 -

Hawk Chevrolet of Joliet responded

Thank you for choosing Hawk Chevrolet Of Joliet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

March 15, 2021

It’s also Thank you so much me Gusta come home at the end in May which is a personal to get it done the last month any mental I miss her too close to this as he isj More

by PATTY1974251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Tim Christ
Mar 16, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 15, 2021

Did great work! My car was in and out fast and efficient and were really understanding even after I came a little late to pick up my car ! More

by KLUROWSKI1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Mar 16, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 13, 2021

Quality of repair work on vehicle is excellent. Only thing I can say to improve is the car wash. The side mirrors were inverted and back window was wet and not dried. More

by marileebob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes
Mar 15, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2021

Exceptional service and workmanship. I went in for an issue and they fixed exactly that and didn't try and push anything else on me. Love this place. More

by ROUBIN8967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus
Mar 12, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we sincerely thank you for the positive review, and look forward to seeing you again soon!

March 12, 2021

After you guys did an oil change on my vehicle, my vehicle now shakes after hitting 70mph. Needless to say, I probably won’t be going back to you guys. More

by Stevendavis24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Christ
Apr 03, 2021 -

Hawk Chevrolet of Joliet responded

Mr. Davis, please let me apologize for the issues you had from you visit. It is possible when the rotated your tires one of the rear one may have been out of balance and is causing a vibration at higher speeds. Please call or email so I can set up a return visit to correct this problem. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauro.com 815-773-2156

March 12, 2021

happy with the customer service in the service Dept happy with the customer service in the service Dept Thanks Manny, I’m happy with my Mazda CX-5 had a few hiccups But,Resolved More

by Status
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
Mar 13, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Aug 05, 2021 -

Status responded

Again great cs and thank you to Eric the mechanic who took a little extra time and listening to my issue and resolving

March 12, 2021

Everyone that I spoke to was very helpful and friendly! I was informed of the amount of time it would take to complete the repairs. Tim was great to work with and I would highly recommend both him and the de More

by CONCERTMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loved the gentleman who was wiping down the car when I was picking it up., Tim Christ
Mar 13, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Hawk Chevrolet Of Joliet! Thanks again for the recommendation, and have an amazing day!

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