Hawk Chevrolet of Joliet - Service Center

Had my car in for 1st oil change and tire rotation. Service department personnel were very friendly and courteous. Explained what would be done and how long it would take. Also got a free car wash. Onl Service department personnel were very friendly and courteous. Explained what would be done and how long it would take. Also got a free car wash. Only reason for 4 stars is because they didn’t wipe the car off after the wash. It was still dripping water as I drove off! More

Not too happy with the Service..made appt for 0845...oil chg....car wasnt ready until 1030....that info screen in the lobby sucks..info is not updated ..Only way I knew my car was ready .was walking back to chg....car wasnt ready until 1030....that info screen in the lobby sucks..info is not updated ..Only way I knew my car was ready .was walking back to the Service area and saw my car in the lot.. More

I came in for an oil change and Tim was awesome! The wait was not long at all and he even fixed my coupon in for me. was not long at all and he even fixed my coupon in for me. More

Ms. Collins is a very knowledgeable and polite service advisor that is truly an asset to Hawk Chevy. As a result, I will likely be back for future service needs. advisor that is truly an asset to Hawk Chevy. As a result, I will likely be back for future service needs. More

Got me truck in quick and back on the road in no time , Chester was on top of making sure things went smoothly, nIce guy Chester was on top of making sure things went smoothly, nIce guy More

My car was towed to the Hawk Collision Center for repairs. I met Don Sorensen there to discuss the repairs. His first concern was the condition of my wife who had minor injuries. His crew started rep repairs. I met Don Sorensen there to discuss the repairs. His first concern was the condition of my wife who had minor injuries. His crew started repairs within a couple of days. Don worked with my adjuster to make sure all the necessary repairs were completed with original equipment in a timely manner. He found some hidden damage and brought it to the attention of the adjuster. When the car was returned to me, it looked like a new car. I couldn't be any happier with the service I got from Don and his crew. More

Went in for a battery problem. Unable to diagnose due to weather change affecting conditions but still friendly and didn't charge me for the diagnosis. weather change affecting conditions but still friendly and didn't charge me for the diagnosis. More

Friendly staff and clean place. The reason for not being 5 star was the oil change took 2 hrs Thank you And good luck See you soon 5 star was the oil change took 2 hrs Thank you And good luck See you soon More

Flexible, the associate texted me and gave me options about the service I needed to have done. I didn’t want to be late for work I dropped me vehicle off first thing in the morning. The associate(MICA about the service I needed to have done. I didn’t want to be late for work I dropped me vehicle off first thing in the morning. The associate(MICA) offered me a shuttle so I didn’t have to order a Uber. Loved it! More

My Crosstrek is 2 years old and everytime I have service the staff and facility are great. They are so friendly and helpful. This visit as we were leaving a new customer approached us to let us know of his the staff and facility are great. They are so friendly and helpful. This visit as we were leaving a new customer approached us to let us know of his great experience in case we were new also. Keep up the wonderful work. More