Hawk Chevrolet of Joliet - Service Center

Brought vehicle in without an appt was seen in a timely fashion vehicle was looked at and problem fixed within an 1- 1 1/2. Good customer service. Shuttle Guy was exceptional as always. fashion vehicle was looked at and problem fixed within an 1- 1 1/2. Good customer service. Shuttle Guy was exceptional as always. More

I was very disappointed in the lack of sanitizing after each customer at the counter and chairs nothing was sanitized after each customer very disappointed each customer at the counter and chairs nothing was sanitized after each customer very disappointed More

Jim mike and angus did a great job to straighten out the problems on my 2019 3500 dully I’m very happy with how these guys went out n above the standard service they give most of there customers thank you problems on my 2019 3500 dully I’m very happy with how these guys went out n above the standard service they give most of there customers thank you More

The service provided by Hawk Chevy's Service Manager Sean, was excellent. Sean explained the service required on my vehicle in a very understandable way. I feel like he went the extra mile to provide Sean, was excellent. Sean explained the service required on my vehicle in a very understandable way. I feel like he went the extra mile to provide outstanding service, by providing me with regular updates on the repairs, and having the work finished so fast. It was a pleasure doing business with him. More

I have been going to this dealership since 1979 (Bill Jacobs Chevrolet to Hawk Chevrolet). I have seen many changes over the years but I have always been happy with the service dept. Jacobs Chevrolet to Hawk Chevrolet). I have seen many changes over the years but I have always been happy with the service dept. More

Thank you everyone in the service department for a very nice experience getting my truck serviced, a job well done by all involved. as usual. Thank you nice experience getting my truck serviced, a job well done by all involved. as usual. Thank you More

Car came in on a recall. Asked for a new key fob and remote start. Recall and fob work was great. New remote start not available and in the process of trying the connection to my existing remote was des remote start. Recall and fob work was great. New remote start not available and in the process of trying the connection to my existing remote was destroyed. Have not received a call back as I was promised numerous times. Perhaps they think I will go away? More

They were helpful, friendly and knowledgeable. They explained what work they had done. The service was good and it was easy to schedule the appointment. explained what work they had done. The service was good and it was easy to schedule the appointment. More

Terrible place to get a car service would never go back rebuilt my trans and a week later it was messed up again never again rebuilt my trans and a week later it was messed up again never again More

The service rep was very polite and courteous and kept me updated with what was going on with my veh. He was also able to give me a loaner while my veh was in for service so I wouldn't be without a veh updated with what was going on with my veh. He was also able to give me a loaner while my veh was in for service so I wouldn't be without a veh More