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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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September 16, 2023

Angus was super helpful and the work was done perfectly. Really appreciate the service at Hawk. More

by RACEFAN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

September 15, 2023

Jennifer did great. Ridiculous money for tire sensor batteries but apparently there isn’t anything else I could do. More

by lefants125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

September 15, 2023

My oil change and tire rotation were completed within the hour as they said. This was an easy process and the online appointment scheduler made it very easy. More

by LESARN68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

I would never take my car there again. the consultant never kept me informed on what was going on with the car. More

by Yadda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angus Chu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Diaz
Report | Print
Sep 18, 2023 -

Hawk Chevrolet of Joliet responded

We regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Bill Webb at 779-260-4270 .

September 13, 2023

The service guy are always so courteous. I never wait for a long period of time. More

by BELLBESSIE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2023

Dealership said that they fixed my issue with a service system restraint yet the next day the issue persisted. Also said that I believed there was a short with the computer because the back window continue More

by rrodawold95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angus Chu
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for taking the time to leave us feedback about your experience with us. Please contact our Service Manager, Bill Webb at 779-260-4270 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 12, 2023

Chris Mullen was extremely nice, professional and I certainly was well taken care of during the service on my vehicle. They did an excellent job. Definitely recommend to others. More

by CZAREMBKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mullin
Report | Print
Sep 16, 2023 -

Hawk Chevrolet of Joliet responded

We're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Thanks for the recommendation, and have an amazing day!

September 12, 2023

Even though it took a little longer than I had hoped it was done perfectly and I received it cleaner than when I dropped it off. Great job by the staff at Hawk. More

by John D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2023 -

Hawk Chevrolet of Joliet responded

John, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 10, 2023

My car breakdown was hard . Hawk employees really helped ease my worry they’re Great! More

by SHEENASTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Petrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Report | Print
Sep 13, 2023 -

Hawk Chevrolet of Joliet responded

Sheenastone, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

September 09, 2023

Excellent service and sales. Friendly and communicable quick in and out.Free water in nice waiting area😊 More

by JEFF.LOESCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Petrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Report | Print
Sep 14, 2023 -

Hawk Chevrolet of Joliet responded

Jeff, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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