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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,875 Reviews

2,875 Reviews of Hawk Chevrolet of Joliet - Service Center

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February 04, 2021

Whoever the tech was, he did not inflate my tires properly after rotating them. Also, Jeff did not return my call after I left a message regarding the problem. More

by CMB1567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Colbert
Mar 02, 2021 -

Hawk Chevrolet of Joliet responded

I am sorry to hear what happened on your visit. The tire pressures should have been inflated properly when the work was performed on your vehicle. I have reached out to Jeff as well to see why he never responded to your message. You can stop by the dealership anytime and we will correct the pressures while you wait, it should just take a few minutes. again let me apologize for the oversight during the repairs. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

February 04, 2021

I am happy with the new car and the deal I got from the dealership. SpeAking with the sales team and service team help me get exactly I was looking for. Service teal is a great team. More

by TAYYABAZIZ543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Del Toro, Mike Hayes, Justin Weck , Tim Christ, Luis Velazquez, Martin Aguilar, Tim Thorn
Feb 08, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

February 03, 2021

I went in on February 1st for an oil change. The front desk clerk was very polite and courteous. They change the oil and rotate the tires very quickly I was out of there in 45 minutes. I’m Very, very plea More

by CHRISTINASMITH525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
Feb 08, 2021 -

Hawk Chevrolet of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hawk Chevrolet Of Joliet!

February 03, 2021

Hawk Subaru very good experience. Delivers as promised. Greetings at the door for appts. Told all my friends to go there when looking for a new car. More

by KATEWOJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hentsh
Feb 08, 2021 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

February 02, 2021

I was very satisfied with hawk of joilet I always bring my car there for service they are very professional and treated me like they new me.Thanks again Eddie B. More

by EDBONASORTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Feb 07, 2021 -

Hawk Chevrolet of Joliet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!

January 30, 2021

Robert in service was very helpful. I have always had promt and great service at Hawk. As soon as I pulled into the service area I was greeted with kindness and answers to me. Great customer service! More

by jfredericks3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 02, 2021 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2021

Great service! Very friendly staff, service was very quick and fast. After the oil change my car was washed and brought back to me squeaky clean! Thanks! More

by samanthafelmming131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes
Feb 02, 2021 -

Hawk Chevrolet of Joliet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 30, 2021

Robert was very helpful to me he did keep in touch with me telling me when my parts were coming in he was very helpful you need more employees like him... More

by MAGJC523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert front desk
Feb 02, 2021 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2021

Great service department. The appointment was timely. I did not have to wait long at all for my vehicle to be serviced. It is worth the 45 minute drive to get excellent service. I love my Forester! More

by Chester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Feb 04, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

January 29, 2021

The last 3 times I walked to work or found other transportation. It took 2 weeks to get an appointment. Outside of that everything was good. I will schedule an appointment at 30% oil life and schedu More

by JCM1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chu
Feb 02, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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