Hawk Chevrolet of Joliet - Service Center

I had an appointment for an oil change and tire rotation. They got me in right away and was done in no time. Very friendly They got me in right away and was done in no time. Very friendly More

I made an appointment online for my vehicle's 12-month routine maintenance. Printed out the appointment, merely because I normally have some issue practically every time I visit. Glad I did have the prin routine maintenance. Printed out the appointment, merely because I normally have some issue practically every time I visit. Glad I did have the printout to prove I had an appointment, because their computer did not have my appointment listed. So, they took me in anyway. All went well, with the exception that their carwash was down for maintenance. This is the second time in a row they did not give my vehicle the free carwash. Both times the carwash has been down for maintenance. The service advisor was friendly and professional, apologizing for their computer system and car wash unavailability. Regarding the carwash, better would have been to offer the free carwash at a later date, when it's working. Overall, this visit was ok, but imperfect. Had their computer system and carwash been working properly, would have given 5 stars. More

They were very friendly and helpful. I was surprised at how fast they serviced my car. I would definitely recommend them to service my car. I will be back how fast they serviced my car. I would definitely recommend them to service my car. I will be back More

This was my second time using Hawk Subaru for servicing my 2014 Crosstrek and both times the service has been excellent! It was very easy to book an appointment and they were able to get me in same day! No my 2014 Crosstrek and both times the service has been excellent! It was very easy to book an appointment and they were able to get me in same day! No place else does that! Everthing was explained clearly and Justin did a great job making me feel welcome! More

Never received an email confirmation about the work done on the car and never received pricing on a new key fob. Please if you would like an email on the car and never received pricing on a new key fob. Please if you would like an email More

Hawk Auto provided quick and excellent vehicle service, along with top notch customer service. Provided a loaner due to vehicle having to stay overnight. 5/5 along with top notch customer service. Provided a loaner due to vehicle having to stay overnight. 5/5 More

Great people to deal with. Nice waiting room. Car was done in time for me to meet my commitments. They did offer me a loaner, but fortunately I did not need it. done in time for me to meet my commitments. They did offer me a loaner, but fortunately I did not need it. More

The service was great. I was so very thankful for a loaner car, and loved the care that went into making sure I was happy with my services. It is the care like this that keeps me a lifelong customer of loaner car, and loved the care that went into making sure I was happy with my services. It is the care like this that keeps me a lifelong customer of subaru. Note: I drive over 30 minutes to go to this location because the customer service is better than any other. More

I can’t begin to tell you how great it is to have such a great person at customer service as Sean in Service Department. He went above & beyond to help us with our car that was towed in there. Obviously th great person at customer service as Sean in Service Department. He went above & beyond to help us with our car that was towed in there. Obviously the repair bill for a 2003 Saturn VUE ended up way more than what it was worth, so he found a salvage place to buy & give us a little money towards something else. If we ever need repairs done in the future - we won’t go anywhere else but to you guys, or if we are ever in the market to purchase a car - we’ll do the same! What an outstanding person he is!!!!! Bonnie Soley More