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Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,874 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,874 Reviews of Hawk Chevrolet of Joliet - Service Center
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December 29, 2020
Great customer service from Hawk Subaru service department. I like how the prices are posted on the website so I know what I am paying ahead of time. Thank you! department. I like how the prices are posted on the website so I know what I am paying ahead of time. Thank you! More
by DTBIBBS
Verified CustomerEmployees Worked With
Mike Hayes, Justin Weck , Tim Christ
December 29, 2020
Service was OK just disappointed that I got the coupon the day after I had my service done. Service was OK just disappointed that I got a coupon the day after I had my service done. the day after I had my service done. Service was OK just disappointed that I got a coupon the day after I had my service done. More
by PCTRUMM
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
December 29, 2020
I've gotten 2 cars from this dealership,and both times I received excellent service. Even when I bring my car in for it regular check-up services the customer service is excellent. received excellent service. Even when I bring my car in for it regular check-up services the customer service is excellent. More
by E Udo
Employees Worked With
Tim Christ
December 26, 2020
Definitely noticed a change in the body shop department. Service is quicker and the lady who shuttles you around is so nice. She deserves a raise. Service is quicker and the lady who shuttles you around is so nice. She deserves a raise. More
by MAITMAIT90
Employees Worked With
He is not pictured.
December 26, 2020
I am VERY DISSATISFIED!!! I took my car to Hawk Chevrolet of Joliet on 12/19/20. I received NO updates by 12/21/20. I went there & they had NO idea as to what’s wrong with my truck. On 12/22/20 I was told th of Joliet on 12/19/20. I received NO updates by 12/21/20. I went there & they had NO idea as to what’s wrong with my truck. On 12/22/20 I was told they clean 2 ground wires & I paid them $476. I picked up my truck & check engine light was STILL on. They cleared the light & I had them to note my receipt to this. On 12/23/20 the light came back on & so did the tire traction & power steering light!!! The SAME lights that came on, which was the SAME REASON why I took it to them on 12/19/20!!! They had NO loaner car available, which I was told they would. My whole dash board lights are flashing in & out. Instead of telling me they don’t know how to fix it, they took my money, gave me my car & sent me on my way. I have an extended warranty but cleaning off ground wires was NOT covered. I received an email from MY CHEVY app stating the diagnostic report says it’s a problem with my engine or transmission!!! I hate I trusted them with my vehicle, I want my money back so I can go to the dealer I bought my truck from. Chevy Glendale Heights ALWAYS give me a 2020 loaner & FIX MY CAR RIGHT!!! I was AFRAID to drive it that far to them so I went to the dealer closest to me. ALL MY MAINTENANCE & any other thing wrong with my truck has been provided by a Chevy dealer. I NO LONGER TRUST HAWK CHEVROLET to fix my truck. $476 to clean 2 hard wires & 2 days to do that & my truck was doing the EXACT SAME THING THAT I TOOK IT TO THEM FOR, ONE DAY after I picked it up‼️ SUNRISE CHEVROLET has treated me EXCELLENT from my very first experience with them & every time I go there for my maintenance 🅿️ More
by Sunshinehousley
December 25, 2020
Put a distorted mirror on my brand new car and told me to deal with it. This is after days and days of them blowing off my voicemails and referring to my car insurance as "sub standard". Insulting and ridicu deal with it. This is after days and days of them blowing off my voicemails and referring to my car insurance as "sub standard". Insulting and ridiculous. More
by Hawk sucks
Employees Worked With
Don
December 25, 2020
Incredible service, friendly staff, and a fun waiting room. I love going to Hawk Chevrolet for service to my Equinox! Great place to service my vehicle. room. I love going to Hawk Chevrolet for service to my Equinox! Great place to service my vehicle. More
by JORTIZ17
Employees Worked With
Mike Hayes
December 23, 2020
After receiving a recall letter I called the dealer and got an appointment for the next day. The gentleman was very courteous and polite. I will continue to use the service department got an appointment for the next day. The gentleman was very courteous and polite. I will continue to use the service department More
by MLAO21547
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
December 22, 2020
Jeff is an awesome employee! He made up for the awful maintence work done twice on my car. Jeff has an awesome attitude and was extremely helpful! maintence work done twice on my car. Jeff has an awesome attitude and was extremely helpful! More
by Mmurray
Employees Worked With
Jeff service
