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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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December 16, 2020

I made an appointment for 10:45am and I got there a few minutes late. I left from there around 12:30pm. I like the complimentary coffee they have. It was a good first time experience going to dealership to More

by CHRISTINAMILLER29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Dec 24, 2020 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2020

Was able to drop off truck at night to deal with unexpected emergency maintenance. Tim was huge help. My car was left there overnight without me calling before hand they were able to get the parts r More

by jrom86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Dec 24, 2020 -

Hawk Chevrolet of Joliet responded

Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If there's anything further we can do for you, we are happy to help!

December 15, 2020

I came for my regular oil change, and they were able to repair the striping on my car. What a nice surprise! Thank you very much! More

by BLUEWEASEL326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My greeter. Always so polite to me, wish I could remember his name. , Tim Christ
Dec 22, 2020 -

Hawk Chevrolet of Joliet responded

Hello, thank you for the review and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2020

Brought my Corvette in without an appointment and they made time to help me. They were able to fix my car in a timely manner and not nickel and dime me. Quality of work was good. All in all they did a goo More

by Haiden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martinez
Dec 22, 2020 -

Hawk Chevrolet of Joliet responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction. We're always happy to help if you ever need anything else. Have a wonderful day!

December 14, 2020

Appointment was simple to acquire. When vehicle arrived we were greeted immediately. Adam was pleasant and kept in communication with us by text as agreed. Service performed in a timely manner. More

by byker220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam *, 5 star rating
Dec 22, 2020 -

Hawk Chevrolet of Joliet responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction. We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

December 14, 2020

The wait time was ridiculous. I waited 2 hrs for an oil change . The rentals available. No seats available in the whole dealer period. They should not allowe as many people waiting at the same time if not More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who helped me ...he was good tho
Jan 06, 2021 -

Hawk Chevrolet of Joliet responded

Sandra, I am very sorry to hear about your visit not meeting your expectations. our goal is excellent customer service one every visit and we let you down. please call her email me so I can look in to what happened. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

December 14, 2020

Great service visit. Check in was easy. We did not feel pressured to buy additional up sell products. Car was serviced in a timely manner More

by GLADIATOR6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Dec 22, 2020 -

Hawk Chevrolet of Joliet responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction. Thank you so much again for your feedback! We hope you have a great day!

December 12, 2020

Service and diagnostics to problem was spot on. Justin, my customer service rep, was very helpful and friendly, and kept me updated. I am definitely coming back when service is needed. Highly recommended. More

by D R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kielma, James Dean....5 stars each
Dec 21, 2020 -

Hawk Chevrolet of Joliet responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2020

Once again we have returned to Hawk Chevrolet of Joliet for our leasing needs. Jevon Dyer went above and beyond to make everything happen the way we wanted it, as well as in a timely manner. Highly recomme More

by ErinG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jevon Dyer
Dec 21, 2020 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!

December 12, 2020

Good service but stabili-trak light went on again. Was told I needed battery and cables. Problem not fixed. I thought it was the switch. More

by SCERDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes
Dec 22, 2020 -

Hawk Chevrolet of Joliet responded

Hello, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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