Hawk Chevrolet of Joliet - Service Center

Pleased that waiting area and restroom was very clean. My service advisor was Micah Collins and she didn’t seem very attentive to listening to my oil reduction problem. The waiting time board showed tha My service advisor was Micah Collins and she didn’t seem very attentive to listening to my oil reduction problem. The waiting time board showed that I would be done at 12noon , the time never changed and it ended up taking 3 1/2 hrs instead of one hr. I finally went to check on things myself. More

This Chevrolet Hawk dealership personnel was very very welcoming they treated me with kindness and respect and was very professional I love mama I really love that peppermint tea thank you for allowing me welcoming they treated me with kindness and respect and was very professional I love mama I really love that peppermint tea thank you for allowing meTo express my feelings for Chevrolet More

Hawk Cadillac did a great job. Also they delivered the My Cadillac CTS prior to the promised time. Thank you. Great job. A big Thank you goes to the Service Rep Tim Christ. Cadillac CTS prior to the promised time. Thank you. Great job. A big Thank you goes to the Service Rep Tim Christ. More

Thank you for taking care of my car. The service manager did a good job of explaining the invoice cost and the work done on my car. did a good job of explaining the invoice cost and the work done on my car. More

Good service. It took a little longer than I thought it would the man that checked me in was courteous and helpful nice waiting area would the man that checked me in was courteous and helpful nice waiting area More

It is a decent place too purchase a vehicle, employees are always nice and courteous, the service is always good, I have never had any bad experiences coming here are always nice and courteous, the service is always good, I have never had any bad experiences coming here More

Very professional and work was finished on time as promised. I would return here for work in the future if I didn’t have to fill out this review. promised. I would return here for work in the future if I didn’t have to fill out this review. More

They took me in and a timely manner took care of the problem inform me what they were going to do can’t ask for anything more problem inform me what they were going to do can’t ask for anything more More

I brought my car into Hawks Chevrolet and Tim Christ took care of me he told me that if there is a part to be ordered they will order and call me I was so surprised when they called me that same day that aft care of me he told me that if there is a part to be ordered they will order and call me I was so surprised when they called me that same day that afternoon at the part was in. So I came back to Monday and I was in and out really fast I’m totally satisfied with the work they do at Hawks Chevrolet and Joliet! More

The team did good work on my Mazda. I came in for some maintenance packages and to repair a shifting issue my car was having. I was able to use a loaner car for a few days while they waited for the parts maintenance packages and to repair a shifting issue my car was having. I was able to use a loaner car for a few days while they waited for the parts to arrive, which was helpful. Manny kept me in the loop and gave me good suggestions and recommendations on the repairs needed;great guy! I will come back despite the pricing being a bit up there. More