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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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December 03, 2020

Everything was done to solve my problem plus Sean found another possible problem and is going to monitor it for me. Great job from Sean. More

by COUNTRYFOXXER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 09, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 03, 2020

We are happy we took our car to Hawk Chevy.. Our first time experience was awesome. We will continue to take our cars there.Thank you for your service. More

by apaty19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wolff
Dec 10, 2020 -

Hawk Chevrolet of Joliet responded

Hi, congratulations on your new vehicle! Thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

December 02, 2020

Very nice organization. Service very friendly and knowledgeable. I told them what I need and they fixed the problem and called my attention to air filter I needed so I had that replaced. More

by LRICH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel
Dec 10, 2020 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

December 02, 2020

Was waited on promptly sales personal was informative the price I received was awesome finding a payment amount was easy financing was easy and comparable More

by Rdweisman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
Dec 08, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2020

Thank you Mica for the courteous and prompt service experience for my brake recall on our 2021 Tahoe Premier. You made the process easy! Also the dealership is very clean and social distancing was pro More

by PEGRN.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 01, 2020

0 stars. Car is 4 yrs old. Under 40k. Already has a cracked flex pipe that is not covered under either warranty I paid for. More

by donnafare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Thorn
Dec 26, 2020 -

Hawk Chevrolet of Joliet responded

It is always frustrating when things do not go as planned. Let me apologize for a what happened. if you could email or call me with your 6 digit Repair Order number I will gladly look into you situation and see if anything can be done. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

December 01, 2020

3 times I brought my 2015 equinox in because power seat did not work and service air bag warning keep going off and its still doing it xxx? More

by BIZZIE35.RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hayes
Dec 26, 2020 -

Hawk Chevrolet of Joliet responded

Please let me apologize for the problems you are having with you Equinox. Please call or email me so I can arrange to correct the problem as soon as possible. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

December 01, 2020

All parts of the servicing worked. Timely, convenient, quality. Scheduling was easy. New location is working, like that the second entrance was put in. Thank More

by SCHU081957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert, Peter Bates
Dec 08, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Hawk Chevrolet Of Joliet! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 01, 2020

Professional and provided great service Tim was exceptional and answered all questions. He offered assistance and recommendations for Suburu. He provided price list for services. More

by gregg.myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Dec 08, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2020

Great customer service. Hawk does an awesome job with providing a safe environment with everyone wearing masks and keeping everyone 6ft apart. Great job Hawk More

by tra6900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Dec 08, 2020 -

Hawk Chevrolet of Joliet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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