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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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August 31, 2023

Hawk is extremely nice everyone Very helpful. Will answer any questions that you have They really care about their customers More

by TAYLORANGELA355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie 10 stars , Chris Mullin
Sep 06, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

August 30, 2023

The staff here at Hawk Chevy are friendly and courteous. Although I did not have an appointment, they got me in and out within an hour. More

by MRSBELL1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Sep 05, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2023

The service advisor to the left of Hector is not friendly. He never had the courtesy ro address me when I walked in. The work on my car was not completed and I had to return to get it completed. The More

by B.BRANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Hawk Chevrolet of Joliet responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Hawk Chevrolet of Joliet (815) 600-7621.

August 29, 2023

I was treated like a true customer and a human being. Rosa did a very good job and getting my loan secured for my Lexus I S2 50. More

by KW1568989
Recommend Dealer
Yes
Employees Worked With
Rosa Hernandez
Sep 03, 2023 -

Hawk Chevrolet of Joliet responded

We're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2023

My sales lady Mindy had my parts ordered & scheduled my appointment with the service department. Dan In service was very helpful. They installed the parts quickly. Everything looks great. Thanks to you all More

by FRANKCARLTON318
Recommend Dealer
Yes
Employees Worked With
Daniel Diaz
Sep 04, 2023 -

Hawk Chevrolet of Joliet responded

We're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2023

Shop guys were super helpful, and loading out loaned me what I needed, super grateful for that! More

by Knappmicah01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Hawk Chevrolet of Joliet responded

We are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2023

Pronp friendly but disappointed in what I was told on my seat not working never got a answer eat was wrong with it More

by oly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Hawk Chevrolet of Joliet responded

Oly, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Bill Webb at 779-260-4270 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 24, 2023

Pleasant people. Very good service!! I've gone here since I first purchased my used Mazda6. They are always friendly and professional. More

by chrislouise13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Aug 30, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2023

They were very accommodating and provided alot of information and fair pricing making this a very nice experience More

by MICHAEL.KYRNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Aug 30, 2023 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 23, 2023

Helped investigate my cars issue and get a resolution, appreciate Luis' assistance and follow ups. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 30, 2023 -

Hawk Chevrolet of Joliet responded

Kevin, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

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