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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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August 15, 2023

Excelent service. Everyone was very professional, and courteous. They got me in and out even though they were extremely busy. More

by MORALES0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who the person who attended me was, sorry
Aug 17, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 14, 2023

6 hours to drop a bedliner and put brand new rotors in . . if I was told a 10:00am it would take 4 hours to put rotors on I could've made arrangements to be picked up. I also told them I got called into work More

by JUAN2MANY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Mullin
Aug 17, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Bill Webb at 779-260-4270 to discuss your concerns, as your satisfaction is of utmost importance to us.

Aug 17, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. Please reach out to Service Manager, Bill Webb at 779-260-4270 when you can so we can address this situation directly. Thank you and have a great day.

August 14, 2023

Have never had a bad experience at Hawk. Super friendly and professional people that treat you like a valued customer. More

by EHILLESLAND62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Aug 17, 2023 -

Hawk Chevrolet of Joliet responded

We are so happy to read such a great review about Hawk Chevrolet of Joliet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 17, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 13, 2023

Made me feel like family the customer service I told everyone of your service I experienced More

by MORPHUS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Aug 16, 2023 -

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2023

Service person was very friendly and seemed to really know what he was doing. Took care of my car and me. Was out of there when he said it would be finished More

by ROY731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 15, 2023 -

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2023

Very disorganized operation. Lack of communication, lack of skill, and overall a horrible experience. Thanks More

by Glennbanaszak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Hawk Chevrolet of Joliet responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Hawk Chevrolet of Joliet. We would like to have a better understanding about your experience. Please reach out to Service Manager, Bill Webb at 779-260-4270 at your earliest convenience and we will do our best to resolve this with you.

August 11, 2023

I give the sales team a 10 really great and helpful answered all my questions More

by TRIGGER10110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Tagudtud
5.0
This rating includes all reviews, with more weight given to recent reviews.
John King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
Aug 14, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2023

Professional-clean-no excessive waiting for service. Love the coffee and waiting area. Techs knowledgeable More

by G.reapertransport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Hawk Chevrolet of Joliet responded

Thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2023

Angus is a strong reason I utilize the service department. He goes above and beyond to address problems I have experienced in particular with my Z06 Corvette. Recently I experienced a crack in o More

by CHARLESALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Angus at Hawk Chevrolet of Joliet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2023

I trust them. All people I’ve encountered are kind and go out of their way for this Senior citizen. More

by Scrafton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry I don’t remember names. All were very good.
Aug 09, 2023 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! Please don't hesitate to reach out if there's anything additional we can do for you.

Aug 09, 2023 -

Scrafton2 responded

I’ve never been to Hawk Chevy of Joliet! I was at Subaru in Plainfield on 59

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