Hawk Chevrolet of Joliet - Service Center

Brought my car in for an oil change Manny woods very helpful had a couple of filters put on and then Trey took it and gave me a beautiful detail job on the exterior very pleased with the service these t helpful had a couple of filters put on and then Trey took it and gave me a beautiful detail job on the exterior very pleased with the service these two gentlemen were more than polite Mazda is very fortunate to have them working in their employment. Manny and Trey More

I really liked how Hawk Chevy took care of me...they had a parta problem..but took the initiative to say what can we do for you..Now that's GOOD customer service...I take both my Corvette and my SrX to them a parta problem..but took the initiative to say what can we do for you..Now that's GOOD customer service...I take both my Corvette and my SrX to them anyday More

I went in for a recall and made an appointment time on-line.. was greeted by associate and was taken care of promptly.. And a wonderful perk, they washed my car.. while a recall is never a great expe on-line.. was greeted by associate and was taken care of promptly.. And a wonderful perk, they washed my car.. while a recall is never a great experience, to find the time to take out of your day.. this location was prompt and an overall great experience. Thank you More

Arrived a bit early, was met almost immediately by Tim who took my information and directed me to the waiting area. In less than an hour I was on my way back home. A real pleasurable experience and made m who took my information and directed me to the waiting area. In less than an hour I was on my way back home. A real pleasurable experience and made my day. More

It’s always a pleasure doing business with Hawk. The staff is very pleasant and friendly. They maintain a clean social distancing environment .Never has a bad experience with the service department. T staff is very pleasant and friendly. They maintain a clean social distancing environment .Never has a bad experience with the service department. They call you prior to doing the work with a quote More

Service was for recall on airbag and oil change, multi service point check. Service was performed, phone call was made and message left 2x to let me know it was ready. Complimentary car wash and vacuum I service point check. Service was performed, phone call was made and message left 2x to let me know it was ready. Complimentary car wash and vacuum I had discussed at drop off had not been done when I returned to pick car up several hours later but Rob took care of getting it done as I waited. Another service rep told me more detail about the oil drain plug not in completely at last oil change. More

I’m a new customer to Hawk Cadillac & Chevrolet, having recently come to the area. I brought both of my Cadillacs (CTS-Vsport & SRX) into Hawk for service this week, and my expectations were pleasantly e recently come to the area. I brought both of my Cadillacs (CTS-Vsport & SRX) into Hawk for service this week, and my expectations were pleasantly exceeded on both vehicles. Justin Weck at Hawk is to be commended for his excellent customer care! He is the reason why we remain satisfied Cadillac owners. 5 Stars for Justin, and 5 Stars for Hawk! More

It was a very long wait. I guess there were too many people waiting. Waiting room was comfy. People could social distance. Still a long wait people waiting. Waiting room was comfy. People could social distance. Still a long wait More