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Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,873 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,873 Reviews of Hawk Chevrolet of Joliet - Service Center
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July 15, 2020
Brought my car in for an oil change Manny woods very helpful had a couple of filters put on and then Trey took it and gave me a beautiful detail job on the exterior very pleased with the service these t helpful had a couple of filters put on and then Trey took it and gave me a beautiful detail job on the exterior very pleased with the service these two gentlemen were more than polite Mazda is very fortunate to have them working in their employment. Manny and Trey More
by PEGGYMEGRANT
Verified CustomerEmployees Worked With
Manny and Trey
July 15, 2020
Brought Forester (fleet vehicle) in for an oil change and tire rotation. Service was Friendly and fast however representative seemed confused by fleet service and how to process payment. tire rotation. Service was Friendly and fast however representative seemed confused by fleet service and how to process payment. More
by M.l.witmer
Employees Worked With
Tim Christ
July 14, 2020
It’s always a pleasure doing business with Hawk. The staff is very pleasant and friendly. They maintain a clean social distancing environment .Never has a bad experience with the service department. T staff is very pleasant and friendly. They maintain a clean social distancing environment .Never has a bad experience with the service department. They call you prior to doing the work with a quote More
by JUAREZ.SHERRI
Employees Worked With
Justin Weck , Tim Christ
July 11, 2020
I’m a new customer to Hawk Cadillac & Chevrolet, having recently come to the area. I brought both of my Cadillacs (CTS-Vsport & SRX) into Hawk for service this week, and my expectations were pleasantly e recently come to the area. I brought both of my Cadillacs (CTS-Vsport & SRX) into Hawk for service this week, and my expectations were pleasantly exceeded on both vehicles. Justin Weck at Hawk is to be commended for his excellent customer care! He is the reason why we remain satisfied Cadillac owners. 5 Stars for Justin, and 5 Stars for Hawk! More
by Larry G.
Employees Worked With
Justin Weck
July 11, 2020
Service was for recall on airbag and oil change, multi service point check. Service was performed, phone call was made and message left 2x to let me know it was ready. Complimentary car wash and vacuum I service point check. Service was performed, phone call was made and message left 2x to let me know it was ready. Complimentary car wash and vacuum I had discussed at drop off had not been done when I returned to pick car up several hours later but Rob took care of getting it done as I waited. Another service rep told me more detail about the oil drain plug not in completely at last oil change. More
by mj.ridenour
Employees Worked With
Rob- service
July 11, 2020
I have had my vehicle in for service eight times for a check engine light and traction control , stabiliatrac warning after I had a rear swaybar and a front end alignment done. The car is still in the sho check engine light and traction control , stabiliatrac warning after I had a rear swaybar and a front end alignment done. The car is still in the shop. I am waiting for a final resolution. More
by JKURATOR65
Employees Worked With
Tim Christ
July 11, 2020
Hawk Clueless I Own A Subaru I did not go here. I went to Subaru on 59. I have never owned a Chevy in my 45 years of driving. I tried to use my coupon you sent me for 59.99 for an I did not go here. I went to Subaru on 59. I have never owned a Chevy in my 45 years of driving. I tried to use my coupon you sent me for 59.99 for an oil change and tire rotation. The price I paid was over 90 dollars which is a big difference from 60 dollars.I was also told at Subaru that this matter with coupon would be turned in to be corrected. This obviously is not happening. Informed that Chevy uses a cheaper grade of synthetic oil. More
by SCOTCH0310
Employees Worked With
did not go here
July 10, 2020
Service team is attentive and on top of their game. Jeff is awesome. Ron (?)is also very accommodating They took care of my every need, no matter how small. Thank you is awesome. Ron (?)is also very accommodating They took care of my every need, no matter how small. Thank you More
by CIRCLEOFLITE1
Employees Worked With
Jeff and Ron/Rob?
