Hawk Chevrolet of Joliet - Service Center

Bad Service They told me a tire could not be repaired and I needed a new one at a cost of $228. I took it somewhere else and it got repaired, no problems. The n They told me a tire could not be repaired and I needed a new one at a cost of $228. I took it somewhere else and it got repaired, no problems. The nail in the tire was in the tread and not outside the thread like it was reported to me at the dealership. Then they recommended a Fuel Induction service, and said it should be done every 30K miles at a cost of $200. I don't find anywhere in my owners manual that I need this done every 30K. More

I went into Mazda for a flat tire, and manny was very supportive and helpful! He went about and beyond to make sure I was taken care of! Thank you for the great customer service and all around great peop supportive and helpful! He went about and beyond to make sure I was taken care of! Thank you for the great customer service and all around great people! Manny is def a value to this team. Thanks! More

I have been very pleased with the professionalism and customer service shown by staff at each encounter. Highly recommend this dealership, and will be returning for future service. customer service shown by staff at each encounter. Highly recommend this dealership, and will be returning for future service. More

Very quick & efficient work. I was able to get my vehicle in and out in about an hour. They took precautions with social distancing. I’m happy with the service. in and out in about an hour. They took precautions with social distancing. I’m happy with the service. More

Fast, easy and great folks who work here! Thank you all for everything you do!! Hawks the Best and I will buy a car again there! for everything you do!! Hawks the Best and I will buy a car again there! More

its been four + months and truck still not repaired Hawk tells me that it is now a Chevrolet matter. They have done all they can. Problem is Chevrolet isn't doing anything about the persistent problem. Hawk tells me that it is now a Chevrolet matter. They have done all they can. Problem is Chevrolet isn't doing anything about the persistent problem. Disgusted with the whole experience. More

Manny was great to work with. He was friendly and got me the service I needed per the recall. There were some obstacles but he was very professional. He helped rescheduled my appt and got the job done. T the service I needed per the recall. There were some obstacles but he was very professional. He helped rescheduled my appt and got the job done. Thanks! More

Hawk has been a wonderful partner in the purchase of my two brand new cars. From letting me come for questions to stopping by to get a quick wash. two brand new cars. From letting me come for questions to stopping by to get a quick wash. More

i have had nothing but positive experiences with this dealership! The service dept is very professional and reliable. The staff is always courteous and knowledgeable. dealership! The service dept is very professional and reliable. The staff is always courteous and knowledgeable. More

Helpful, courteous, transparent about all repairs and steps taken to correct the problem. On time, great communication throughout the process and Justin Kreing explained all options available. steps taken to correct the problem. On time, great communication throughout the process and Justin Kreing explained all options available. More