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Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,874 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
2,874 Reviews of Hawk Chevrolet of Joliet - Service Center
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July 01, 2020
Helpful, courteous, transparent about all repairs and steps taken to correct the problem. On time, great communication throughout the process and Justin Kreing explained all options available. steps taken to correct the problem. On time, great communication throughout the process and Justin Kreing explained all options available. More
by LEPHASE3
Verified CustomerEmployees Worked With
Justin Kreing
July 01, 2020
Needed my windshield replaced. Took me calling Subaru corporate for a determination if it’s covered. Corporate response was less than 24 hours dealer took over a week . Lack of timely response. When I pi corporate for a determination if it’s covered. Corporate response was less than 24 hours dealer took over a week . Lack of timely response. When I picked up my car it was filthy, I was loaned a car that was also filthy (obvious dirt and smoke) More
by LS
Employees Worked With
Name was not listed, Jeff?
June 30, 2020
Excellent customer service. Work performed on time, suggested maintenance was performed. I was able to use a coupon for the service. I appreciate Subaru offering coupons throughout the year suggested maintenance was performed. I was able to use a coupon for the service. I appreciate Subaru offering coupons throughout the year More
by GV630
Employees Worked With
Jeff colbert
June 30, 2020
A little slow it took 1hour and 15 minutes for oil change tire rotate and wash I guess for all that work it wasn’t bad I just got use to the 10 minute oil change dumps I also wanted to say Jeff Colbert was v tire rotate and wash I guess for all that work it wasn’t bad I just got use to the 10 minute oil change dumps I also wanted to say Jeff Colbert was very professional More
by James.g.denvir
Employees Worked With
Jeff Colbert
June 30, 2020
I was able to get my vehicle in quickly and Justin K. in the service staff walked me through the service options without pushing for extra services. My vehicle service was completed in the predicted timefra the service staff walked me through the service options without pushing for extra services. My vehicle service was completed in the predicted timeframe. More
by JAK29
Employees Worked With
Justin Kielma
June 30, 2020
Very courteous and professional staff. Would recommend Hawk to others for their service. My car was finished ahead of schedule! Thank you to all who helped me. Hawk to others for their service. My car was finished ahead of schedule! Thank you to all who helped me. More
by Eileen
Employees Worked With
Justin Weck
June 29, 2020
Nice people they all know what their doing and No over pricing too . I"ll see u @ the next Oil change .Thank You , Time well spent Jeff pricing too . I"ll see u @ the next Oil change .Thank You , Time well spent Jeff More
by jcombs99
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
June 27, 2020
Very Friendly environment every question was answer they painted my car door in a timely manner it was ready when Ron said it would be ready no complaints keep up the good work painted my car door in a timely manner it was ready when Ron said it would be ready no complaints keep up the good work More
by DINITRESSMITH6042
Employees Worked With
Justin Weck
June 27, 2020
All the employees are always friendly helpful, and knowledgeable. The work is done quickly and receipts show exactly what was done. It is always a very pleasant experience. knowledgeable. The work is done quickly and receipts show exactly what was done. It is always a very pleasant experience. More
by MIKIMOUSELUVER
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
June 27, 2020
Mostly used them for oil changes on my Escalade. Great job. Mica Collins is the absolute best service rep I have dealt with and the only one I will deal with. job. Mica Collins is the absolute best service rep I have dealt with and the only one I will deal with. More
by Akeman2
Employees Worked With
Mica Collins is an awesome employee. Always has an answer abd pleasant to deal with. The only one I will.
