Hawk Chevrolet of Joliet - Service Center

All enjoy dealing with Angus he’s very honest and always on time you need more service writers like him also appreciate what the GM and service mgr did as well Thank you very much for everyone keeping the on time you need more service writers like him also appreciate what the GM and service mgr did as well Thank you very much for everyone keeping there word More

Did not receive vehicle inspection report. Was told tire light nuts were to tight but I was able to break them with a small breaker bar, basic fluids not topped off, and customer service just seemed rushed light nuts were to tight but I was able to break them with a small breaker bar, basic fluids not topped off, and customer service just seemed rushed and unhappy to do Buisness. First time this has happened hopefully it won’t continue. More

Great customer service and speedy work! The service department was very busy but made sure they worked efficiently and finished my oil change in less time than they thought. department was very busy but made sure they worked efficiently and finished my oil change in less time than they thought. More

Was promptly greeted, and service requirements were discussed. Service was completed in timely manner to our satisfaction. Was promptly called when the car was ready and check out was smooth discussed. Service was completed in timely manner to our satisfaction. Was promptly called when the car was ready and check out was smooth More

We took our vehicle in for extended warranty repairs. One repair was resolved but not for long. The other issue was not resolved. We had to bring our vehicle in the next week for both issues again. repair was resolved but not for long. The other issue was not resolved. We had to bring our vehicle in the next week for both issues again. More

This is the second week in a row our vehicle is in for service. After the first repair of the ac it stopped working after a few days. We took it back and another leak was found. The other issue with the f service. After the first repair of the ac it stopped working after a few days. We took it back and another leak was found. The other issue with the front end is not resolved at this time. Once we have the brake pads replaced we will see if we need to return. More

I walk in worker was on the phone didn’t help white lady comes in he quickly helped her. Not sure of his name very rude. comes in he quickly helped her. Not sure of his name very rude. More

My AC is not working since I get my brand new car. I have to be there more than 3 times and still not working to be there more than 3 times and still not working More

I Was attended promptly and accurate for my vehicle and they work with me from my busy schedule great service I can't explain how happy I am with the great service Thank You Again they work with me from my busy schedule great service I can't explain how happy I am with the great service Thank You Again More

I took my Subaru to Hawk for routine maintenance because I bought it from them and prefer to have my vehicles dealer serviced. Being the first oil change on my Subaru they didn’t even charge for it, which i I bought it from them and prefer to have my vehicles dealer serviced. Being the first oil change on my Subaru they didn’t even charge for it, which is fantastic! I paid only $20 for a tire rotation. It took an hour and a half, which is typical for a dealership, and always slightly annoying. Everyone was very nice and very personable but I did have one issue, and to me not a small one. From the service writers, to the sales people walking around inside, to the ladies at the parts counter, to the techs going between service and parts, not a SINGLE mask or face covering of any kind, not ONE. The only masks I saw at Hawk were on customers. At least they had some respect for the health of others. More