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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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June 24, 2020

The guys were great. So pleased with the job they did and the service. We were treated so well. The car looks phenomenal. Thank you again! More

by k7intern
Recommend Dealer
Yes
Employees Worked With
Justin Weck , Luis Velazquez, Martin Aguilar
Jun 25, 2020 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

June 24, 2020

I wanted to appreciate the great help I received from Mr Justin in service he was very knowledgeable and professional and considerate!!! He was a delight to be helped by!!! More

by GRACE_CASAUS
Recommend Dealer
Yes
Employees Worked With
Justin but I don't know if it's the Justin in pic.
Jun 25, 2020 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

June 24, 2020

Everyone at the dealership is great, I had a small issue and the GM responded and took care of it right away. The service team is always great, quick and they call before doing anything! Will be back again More

by KATYFRUF
Recommend Dealer
Yes
Employees Worked With
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Weck
Jun 25, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2020

Came in for an oil change. Everyone I talked to was polite and courteous. Service was quick, only waited maybe 45 mins. I will come back here for any and all repairs to my car. More

by xGodzilla95
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Jun 25, 2020 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2020

My experience at Hawk Upon my arrival at Hawk I was checked in promptly. I was there for an oil change and tire rotation. Justin was very friendly and told me how long it w More

by EARNESTINECARLYLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Jun 26, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Hawk Chevrolet Of Joliet! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2020

I never used that location, I stopped at caton farm and trump 59 and it was great. Highly recommend the brand new dealer. Very clean. More

by Rmcgee71
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 26, 2020 -

Hawk Chevrolet of Joliet responded

Hi there! We're so happy we were able to help you out! Thanks for the recommendation, and have an amazing day!

June 24, 2020

The staff are polite and friendly. The service was completed ahead of the promised time. Price for the oil change and tire rotation is competitive. More

by BBBROPHY52
Recommend Dealer
Yes
Employees Worked With
Chester Patterson, Justin Weck , Tim Christ
Jun 26, 2020 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

June 24, 2020

We took our Subaru Outback in (with Eye Sight) for windshield replacement. Service associate (Jeff) was excellent; very courteous, explained things well, and helped with a bit of a discount which is a More

by DLEVEK
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 25, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2020

Dealer was very professional when dealing with issue with my Crosstrek. Repair was completed quickly and was pleased with the services. Job well done for a five star rating. More

by DODGETAE
Recommend Dealer
Yes
Employees Worked With
Justin Kiel makes five stares, Mike Hayes, Justin Weck , Tim Christ
Jun 26, 2020 -

Hawk Chevrolet of Joliet responded

We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

June 22, 2020

This place always lets me down. I bought my car brand new here with an extended warranty and it has had many recalls, however, when I bring the car I for service, they rejected me twice (even with recall let More

by BEANBELLA4
Recommend Dealer
No
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
Jul 06, 2020 -

Hawk Chevrolet of Joliet responded

I am very disappointed to see we have not satisfied your exceptions. Our goal is excellent customer service on every visit. I can not think of any reason we would not complete a recall on a customers vehicle. I apologize for the issues and your frustration. if you could call or email I would greatly appreciate it so I can schedule you in to get the recall completed. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

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