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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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June 14, 2020

Took my truck in for a recall for a brake issue. When I got it back the brake caliper guard was bent and rubbing making noise. Had to pay another shop to look at it and bend it back More

by JBOGART812003
Recommend Dealer
No
Employees Worked With
I didn’t work with anyone of these people
Jul 08, 2020 -

Hawk Chevrolet of Joliet responded

I am sorry to hear about what happened on your visit. After investigating your recall, which was a software update to the brake system, it would appear while rotating your tires the tech must have inadvertently bent the caliper shield. I do apologize for what happened to you and your truck. Our goal is excellent service on every visit and we did not provide that to you. please contact me by phone or email so I can compensate you for having it fixed elsewhere. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

June 12, 2020

They are a great dealership to deal with. From the minute I bought my car in 2019 to now with the sensor problem they have always been very knowledgeable and great to deal with. Everyone that I have dealt wi More

by AAJREZEK
Recommend Dealer
Yes
Employees Worked With
Justin K., Angel (porter)
Jun 16, 2020 -

Hawk Chevrolet of Joliet responded

Hello, we really appreciate your feedback! It's great to hear we have really been able to help you out. If there's anything else we can do to assist, please don't hesitate to reach out and let us know. Take care!

June 11, 2020

I have been bringing my Corvette to hawk for years, Very I have been bringing my Corvette to hawk for years, Very nice people , very fair with their prices, prompt service, I will always bring my Corvette More

by PJCORONAGIRL
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Jun 15, 2020 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!

June 11, 2020

Excellent service. Very pleasant people to deal with. Will continue to service my Mazda at this facility. Robert at the service desk was very friendly and helpful. More

by JAN_SCHICK31
Recommend Dealer
Yes
Employees Worked With
Robert M
Jun 15, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2020

Fantastic Service, Fair Cost We had an appointment for our 2016 Subaru Legacy to be serviced for an air conditioning problem; they could not recreate the problem. However, they m More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Jun 16, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

June 11, 2020

I have always been satisfied with the service I received at Hawk. I don’t have any complaints your personnel are terrific people, who are most helpful always More

by EFSEAMON
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 15, 2020 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!

June 10, 2020

Customer service was great. Everyone was very professional. Any questions that I had were answered in a timely and professional manner. All and all I appreciate the and will continue to be a valu More

by Scott.allen217
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Jun 15, 2020 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 10, 2020

I brought my 2016 Subaru In for a/c repair and couldn’t have been happier with the service I received from Justin! He was honest and very helpful. More

by PSTANFEL
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Jun 15, 2020 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!

June 10, 2020

Bought my vehicle from another dealer, noticed some issues after bought my vehicle to Hawk Chevy they went above and beyond and didn't add no hidden charges. I'm definitely bringing my vehicles here fr More

by Mariluzavala.1980
Recommend Dealer
Yes
Employees Worked With
Justin Weck , Tim Christ
Jun 15, 2020 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!

June 09, 2020

Tim the service manager did a excellent job and got my vehicle repaired the right way Mecanic did a good job also thank you for your help More

by larryholmes49
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 10, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thanks for your praise and kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

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