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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,874 Reviews
Call Service Center (815) 214-9907

2,874 Reviews of Hawk Chevrolet of Joliet - Service Center

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May 15, 2020

During this pandemic hawk chevy made me extremely comfortable getting my car serviced. I waited for my vehicle, they had spaced out seating, everthing was clean in the waiting area, and it was by app More

by WMATEJKA
Recommend Dealer
Yes
Employees Worked With
couldn't remember name only service rep there
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May 16, 2020 -

Hawk Chevrolet of Joliet responded

Hello, thank you for sharing your positive experience! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

May 15, 2020

Thank you for such a wonderful first time service and during CV-19. Very clean atmosphere. And personnel was very professional, personable and organized. Great experience. Thanks to Mechanic Matt also f More

by Kkhervi56
Recommend Dealer
Yes
Employees Worked With
Mechanic Matt 5 stars! , Justin Weck
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May 16, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

May 14, 2020

I think I'll use a few of my 25 word minimum to say that I don't actually need 25 words to say AWESOME! More

by Joelligent
Recommend Dealer
Yes
Employees Worked With
Tim Christ
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May 15, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for sharing your positive feedback about your experience! We're glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

May 14, 2020

Subaru Outback 2020. A/C issues and other misc. issues. Always get a nice loaner. Justin is a great guy to deal with. Thank you!!!! More

by DTOMALA
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Report | Print
May 15, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thanks for your praise and kind comments about our team. We're glad Justin could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

May 13, 2020

Service was good but I would like to see those employees who are dealing with customers to be wearing masks. At this time it would be the considerate thing to do. More

by JMAXD
Recommend Dealer
Yes
Employees Worked With
Mica Collins
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May 12, 2020

Worst service department ever. They did not repair my vehicle to my liking. I put the wrong oil filter on my truck and installed it incorrectly. I will never recommend you to anybody ever More

by inskiracing
Recommend Dealer
No
Employees Worked With
Mike Hayes
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May 28, 2020 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Mike Hayes at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 28, 2020 -

inskiracing responded

why would i want to talk to mike hayes when i gave him 1 star. this would have to be one of the dumbest responces ever

May 08, 2020

Justin Wick was great to deal with; very detailed and great follow up. Highly recommend him Going forward and will bring others to your dealership More

by D.ANDERSONS31
Recommend Dealer
Yes
Employees Worked With
None , Justin Weck
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May 10, 2020 -

Hawk Chevrolet of Joliet responded

Hi there, your satisfaction is our top priority. We hope you have a great day!

May 08, 2020

Excellent service. Did not need to wait for service. Most helpful and pleasant to deal with. I have been dealing with this dealership since it was taken over from Bill Jacobs Cadillac. More

by EFSEAMON
Recommend Dealer
Yes
Employees Worked With
Justin Weck
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May 07, 2020

Justin was SOOO courteous and informative to me re my Subaru I was delighted with the care and service thanks it was a speedy process and your waiting room was clean and quiet (which I appreciated) More

by APAVNICA
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Report | Print
May 08, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2020

Very nice dealership to deal with. Varry clean, friendly staff. Thay are willing to help in any way .Has a good invertory.Vary good service department. More

by wrogersjr
Recommend Dealer
Yes
Employees Worked With
Mark Catuara
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May 08, 2020 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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