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Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,873 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,873 Reviews of Hawk Chevrolet of Joliet - Service Center
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April 30, 2020
Great people and quick service at an unbelievably fair price! I've had headlight bulbs replaced, oil changes and always pleasantly surprised with the timing of repairs and availability of appointments price! I've had headlight bulbs replaced, oil changes and always pleasantly surprised with the timing of repairs and availability of appointments More
by Pmdosen
Verified CustomerEmployees Worked With
Miss Placencia, Tim Christ
April 29, 2020
Was great service writer awesome and Jim and mike kept there word problem is now resolved again thanks to the GM and service director Appreciate it there word problem is now resolved again thanks to the GM and service director Appreciate it More
by Samjl70
Employees Worked With
My service writer great
April 29, 2020
Extremely professional , clean, and prompt. I was given a very nice and no- pressure sales presentation by Todd and Mark while waiting for service. I am now in market for 2020 traverse. very nice and no- pressure sales presentation by Todd and Mark while waiting for service. I am now in market for 2020 traverse. More
by rspontak
April 28, 2020
The major problem wasn’t addressed The truck came in with three issues the easiest issue was repaired. The major problem issues that is in the rear end still exist and has to be repaire The truck came in with three issues the easiest issue was repaired. The major problem issues that is in the rear end still exist and has to be repaired at a different dealer at later date. Usually, I am informed by the service the department progress or problems with my vehicle. I had to call to find the truck was completed and they could not locate the problem in the rear end. I was offered to ride with the technician to locate problem and was told during this time of COVIC this can be accommodated. This is understandable however 20 minutes later after the truck rear end was warm same problem. The flasher that was out wasn’t addressed at all. More
by dawinston02
Employees Worked With
Not listed
April 28, 2020
Saturday I can take my car to the dealer for service but I noticed my ignition light is still on I called and no one replied to my phone call yet I noticed my ignition light is still on I called and no one replied to my phone call yet More
by JOELVILA234
Employees Worked With
Mike Hayes
April 28, 2020
Great service Like the automotive systems you haveGreat Great service Like the automotive systems you have Great waiting area Love the bakery rolls Nothing else to say Have a safe day Enjoyed the s Great service Like the automotive systems you have Great waiting area Love the bakery rolls Nothing else to say Have a safe day Enjoyed the setvice More
by DENNYGIESE
Employees Worked With
Justin Weck
April 27, 2020
I hate bringing my car to service here. Not friendly people and never have Courtesy cars available. Took forever to get rims fixed. They refurbished rims and they look like crap. Like someone spray pain people and never have Courtesy cars available. Took forever to get rims fixed. They refurbished rims and they look like crap. Like someone spray painted them in a garage. Then couldn’t schedule a new appointment until 1 week because of no courtesy car available. It honestly seemed like no one wanted to help just take my money and move on. More
by MARIME00
Employees Worked With
Not listed
April 27, 2020
My Experiment with hawks dealership Only problem that I had is the smell after pain in the door is there anything that I can get to kill the disturbing smell other than that you all had Only problem that I had is the smell after pain in the door is there anything that I can get to kill the disturbing smell other than that you all had an amazing job Don states that my car would be Done in a timely fashion and him and his team delivered you guys have been great any question or concerns that I had you guys always have taken out the time to answer never rush me it’s a joy that I can relax when I bring my car or truck to Hawks Dealership What a nice friendly environment always ready to help More
by DINITRESSMITH6042
Employees Worked With
Other Employees :
Mark Catuara, Ed Wambaja, Luis Velazquez
April 27, 2020
Allison was very polite and professional and took care of all my needs .My service was done promptly and person who pulled my truck around was very courteous.Good job! all my needs .My service was done promptly and person who pulled my truck around was very courteous.Good job! More
by MAGNUM-P.I
Employees Worked With
Allison
April 24, 2020
Added new side rails to 2020 Silverado Great Service! I had new side rails added to my truck that was purchased 2 weeks ago. The service was quick, workers were friendly and helpful, I woul Great Service! I had new side rails added to my truck that was purchased 2 weeks ago. The service was quick, workers were friendly and helpful, I would recommend the service. More
by DMARVIN452008
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
