Hawk Chevrolet of Joliet - Service Center

Slow & Unsafe Scheduled an appointment for a 10:30am oil change a week ago. A gentlemen that did NOT have an appointment came in just after me and was out 30 mins. Scheduled an appointment for a 10:30am oil change a week ago. A gentlemen that did NOT have an appointment came in just after me and was out 30 mins. before me. I was promised to be out by 11:30am. Didn't pull out of the lot until 12:17pm. Also, my passenger's side mirror was folded in by the people that did the service. It was NOT returned to where it should have been, and I was permitted to leave the lot like this. A major safety problem that was created by the staff and NOT corrected. The clown that I spoke to on the phone implied that it was my fault because I didn't check my mirrors before leaving. Why would I check my mirrors if I didn't touch them in the fist place?! Great leadership & way to accept responsibility for your terrible service. Also, he was rude and constantly interrupted me and I could barely get word in. Wish I knew his name because I would leave it here. Another gentlemen called back and was much more helpful and even offered a $25 gift card on my next service, but I doubt I'll come back. Great job messing up a simple oil change, guys! More

I took my vehicle in for an oil change and a tire rotation. Those seem to have been executed well. I also asked the service person to check into a noise coming from the left, rear brake rotor and I rotation. Those seem to have been executed well. I also asked the service person to check into a noise coming from the left, rear brake rotor and I’m still waiting to hear back on that issue. More

Great service while getting an oil change. Only reason for not getting 5 stars, their website lists different prices for service then what is quoted at the dealer. for not getting 5 stars, their website lists different prices for service then what is quoted at the dealer. More

Great Service Department! I’ve had an on-going issue with my radio. The Service Reps have been very friendly and considerate. My last visit was to replace the unit, which was done promptly! my radio. The Service Reps have been very friendly and considerate. My last visit was to replace the unit, which was done promptly! More

I’m always treated very courteous. My vehicle is worked on in a timely manner and worked on by a professional with genuine gm parts. on in a timely manner and worked on by a professional with genuine gm parts. More

service recall of truck Justin Weck gave us outstanding service as he always does. Service is prompt and allows on time. We always use him for our service needs. Justin Weck gave us outstanding service as he always does. Service is prompt and allows on time. We always use him for our service needs. More

Excellent service only thing I don’t like when they offered to you to wash your car and they don’t do it after you spent $500.00 over there offered to you to wash your car and they don’t do it after you spent $500.00 over there More

I was very satisfied with the excellent work that was completed on my car! I would go back in a heartbeat!!!! My car is like new. completed on my car! I would go back in a heartbeat!!!! My car is like new. More