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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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March 04, 2020

Person delivering my car after an oil change recommended service different than the OEM manual. Poor practice. Was timely as I waited there. Nice facility. More

by Jeff
Recommend Dealer
No
Employees Worked With
Selected Justin but do not recall. , Justin Weck
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March 04, 2020

I have bought my car in several times and I’m still getting a weird noise from my front end. I am disappointed in my service. More

by Willie Jackson
Recommend Dealer
No
Employees Worked With
Justin Weck
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March 04, 2020

Great service great solución I fell confortable with everywhere for sure 💯 recommended Hawk chevrolet I love my car thanks for you all help excellent thanks More

by J_BARRAZA21
Recommend Dealer
Yes
Employees Worked With
Vanessa Alarcon, Luis Velazquez
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Mar 06, 2020 -

Hawk Chevrolet of Joliet responded

We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

March 03, 2020

I am pleased with Hawk Service as well as with their employees. From purchase of my vehicle to the maintenance of it, I do and will continue to recommend them. More

by CARLAJEAN2468
Recommend Dealer
Yes
Employees Worked With
Mica Collins excellent, Alex who always recognizes me and is very professional is outstanding.
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Mar 06, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 02, 2020

Horrible will never go back to this place ever again I’ve always bought cars here but not after this last experience never again. Horrible More

by LILPRINCESS9385
Recommend Dealer
No
Employees Worked With
Ed Wambaja
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Mar 17, 2020 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 214-9907 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 02, 2020

Best customer service ever!! Every time I have the pleasure to work with Angus I receive A+ customer service. He’s very knowledgeable about my vehicle which allows us to work together easily. More

by Kimmy2631
Recommend Dealer
Yes
Employees Worked With
Angus-5 stars
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Mar 06, 2020 -

Hawk Chevrolet of Joliet responded

Thank you again for taking the time to let us know how Angus did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2020

My problem was not corrected. They said it didn't exist. The vehicle has hesitation upon slow acceleration. Don't know if it's ok inherent or a problem. It still does it for me More

by CRAPPIEKILLER
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
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Mar 04, 2020 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Care Manager, Daryl Woltman at 815-741-6993 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 27, 2020

Very customer centric. Handled my drive in service in a timely manner. Found a new problem with water pump before it became a major problem. More

by EFS324
Recommend Dealer
Yes
Employees Worked With
Angus Chu
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Feb 29, 2020 -

Hawk Chevrolet of Joliet responded

Thank you for choosing Hawk Chevrolet of Joliet as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!

February 25, 2020

My sales person started to help me set me down then started to help someone else unprofessional then with makes it worse he don’t even look for the car I ask for he tries to put me in car he thinks I w More

by Ashli
Recommend Dealer
No
Employees Worked With
Omar Gomez, Julian Perez
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February 22, 2020

Great people, always willing to go above and beyond my expectations. OORAH!!! Gy/Sgt Morris. Marine corps Ret. I will always recommend this dealership to everyone I know. More

by jlwhitney54@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Catuara, Ed Wambaja, Mike Hayes, Justin Weck , Tim Christ, Luis Velazquez
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Feb 25, 2020 -

Hawk Chevrolet of Joliet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a wonderful day!

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