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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,875 Reviews
Call Service Center (815) 214-9907

2,875 Reviews of Hawk Chevrolet of Joliet - Service Center

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March 05, 2020

I was very satisfied with the excellent work that was completed on my car! I would go back in a heartbeat!!!! My car is like new. More

by LOUISA.JURCIN
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee in body shop!!! Bonnie also was very helpful!, Mark Catuara, Ed Wambaja, Mike Hayes, Justin Weck , Tim Christ, Luis Velazquez
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Mar 10, 2020 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

March 04, 2020

Great service great solución I fell confortable with everywhere for sure 💯 recommended Hawk chevrolet I love my car thanks for you all help excellent thanks More

by J_BARRAZA21
Recommend Dealer
Yes
Employees Worked With
Vanessa Alarcon, Luis Velazquez
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Mar 06, 2020 -

Hawk Chevrolet of Joliet responded

We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

March 04, 2020

Person delivering my car after an oil change recommended service different than the OEM manual. Poor practice. Was timely as I waited there. Nice facility. More

by Jeff
Recommend Dealer
No
Employees Worked With
Selected Justin but do not recall. , Justin Weck
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March 04, 2020

I have bought my car in several times and I’m still getting a weird noise from my front end. I am disappointed in my service. More

by Willie Jackson
Recommend Dealer
No
Employees Worked With
Justin Weck
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March 04, 2020

Very poor communication start to finish. Three days later and I’m still waiting for a promised call back to address my issue! Denied warranty work with a promise of providing the denial letter, but I still More

by 1999miller
Recommend Dealer
No
Employees Worked With
Alison, Sean Drane
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March 03, 2020

I am pleased with Hawk Service as well as with their employees. From purchase of my vehicle to the maintenance of it, I do and will continue to recommend them. More

by CARLAJEAN2468
Recommend Dealer
Yes
Employees Worked With
Mica Collins excellent, Alex who always recognizes me and is very professional is outstanding.
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Mar 06, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 02, 2020

Horrible will never go back to this place ever again I’ve always bought cars here but not after this last experience never again. Horrible More

by LILPRINCESS9385
Recommend Dealer
No
Employees Worked With
Ed Wambaja
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Mar 17, 2020 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 214-9907 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 02, 2020

Best customer service ever!! Every time I have the pleasure to work with Angus I receive A+ customer service. He’s very knowledgeable about my vehicle which allows us to work together easily. More

by Kimmy2631
Recommend Dealer
Yes
Employees Worked With
Angus-5 stars
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Mar 06, 2020 -

Hawk Chevrolet of Joliet responded

Thank you again for taking the time to let us know how Angus did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2020

My problem was not corrected. They said it didn't exist. The vehicle has hesitation upon slow acceleration. Don't know if it's ok inherent or a problem. It still does it for me More

by CRAPPIEKILLER
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
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Mar 04, 2020 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Care Manager, Daryl Woltman at 815-741-6993 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 27, 2020

Very customer centric. Handled my drive in service in a timely manner. Found a new problem with water pump before it became a major problem. More

by EFS324
Recommend Dealer
Yes
Employees Worked With
Angus Chu
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Feb 29, 2020 -

Hawk Chevrolet of Joliet responded

Thank you for choosing Hawk Chevrolet of Joliet as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!

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