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Hawk Chevrolet of Joliet - Service Center
Joliet, IL
2,874 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,874 Reviews of Hawk Chevrolet of Joliet - Service Center
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February 08, 2020
I came in for service, and I was told... I needed a WHEEL BEARING replacement... HAWK CADILLAC price was $910.73... i went to Pep Boys, they charged me $498.55... THANKS Pep Boys, for saving me... $412.18 BEARING replacement... HAWK CADILLAC price was $910.73... i went to Pep Boys, they charged me $498.55... THANKS Pep Boys, for saving me... $412.18 More
by RUBEN
Verified CustomerEmployees Worked With
Jasmine Placencia
February 06, 2020
Love the service and parts departments. They listen and do try to get to the bottom of your issues. Always nice and very accommodating. They do offer a shuttle service as well. do try to get to the bottom of your issues. Always nice and very accommodating. They do offer a shuttle service as well. More
by Tishat
Employees Worked With
Justin Weck
February 05, 2020
Had a apt for 9:15 for oil change was told be just hour long turn out over 2 hours very disappointing had to call couple times for updates long turn out over 2 hours very disappointing had to call couple times for updates More
by BERSONGBER23
Employees Worked With
Kevin,and a another lady at desk when arrived don’t know her name
February 05, 2020
Awesome service and very helpful people. Helped me find exactly what I want wanted in a car. Will continue to shop hawk Mazda in the future exactly what I want wanted in a car. Will continue to shop hawk Mazda in the future More
by STRINGHAMRYAN
Employees Worked With
Mark Catuara, Martin Aguilar
February 05, 2020
Always have a good experience at Hawk Chevy. They always have it ready by promises time and let me know of any work needing to be done. Never have the problem of them trying to sell me stuff I don’t need. have it ready by promises time and let me know of any work needing to be done. Never have the problem of them trying to sell me stuff I don’t need. More
by Johnkadlec89
Employees Worked With
Mica
February 04, 2020
Just a suggestion maybe have charging stations for phones or any electronics while people wait. beside that everything went well I did appreciate the truck wash. or any electronics while people wait. beside that everything went well I did appreciate the truck wash. More
by Alberto
Employees Worked With
Justin Weck
February 04, 2020
I went in for my 10,000 mile oil change and my experience was great. I had a scheduled appointment and I got right in. The guys at the desk was very friendly and professional. It was great to sit in such a c was great. I had a scheduled appointment and I got right in. The guys at the desk was very friendly and professional. It was great to sit in such a clean environment as I wait for my car which was ready right under an hour. More
by SPENCER.FOSTER
Employees Worked With
Manny
February 03, 2020
Upset that technician didn't wipe up frame as vehicle dripped oil on my new concrete driveway after oil change. Also why make an appointment as still had to wait 2 hours for an oil change dripped oil on my new concrete driveway after oil change. Also why make an appointment as still had to wait 2 hours for an oil change More
by MAYOKL
Employees Worked With
Justin Weck
January 24, 2020
Everything went smoothly. I was greeted promptly and walked through my requests and questions. Manny took care of everything requested and kept me updated during the visit. He tracked down a warranty is walked through my requests and questions. Manny took care of everything requested and kept me updated during the visit. He tracked down a warranty issue with my touch screen and got that taken care of as well. Manny also gave me a heads up on some upcoming issues with my car and provided estimates. A great visit. More
by CLMOTISI
Employees Worked With
Manny Castillo
