Hawk Chevrolet of Joliet - Service Center

Excellent service! Great Dealer service. Had a recall issue taken care of, as well as a repair issue on my Forester. Ryan at the Service desk was smart, efficient , an Great Dealer service. Had a recall issue taken care of, as well as a repair issue on my Forester. Ryan at the Service desk was smart, efficient , and friendly. My problem was diagnosed quickly and I was on my way with a great loaner vehicle! Repair came in at the estimated price. Very satisfied with the customer service and the repair. I will continue to visit Hawk for my Subaru maintenance. More

Oil change and tire rotation Service was quick and efficient at 1 hr 15 minutes. A monitor has been placed in the waiting area which provides status and time promised—which was m Service was quick and efficient at 1 hr 15 minutes. A monitor has been placed in the waiting area which provides status and time promised—which was met. Last service took over 2 hours so the quicker completion is appreciated. More

We knew what we were looking for and tod was a big help I would recommend this dealer. Todd made our stay short and sweet. We also had to take the truck to get a bed liner put in and the service was very fa I would recommend this dealer. Todd made our stay short and sweet. We also had to take the truck to get a bed liner put in and the service was very fast. More

GPS Repair Third time bringing my newly purchased 2016 Equinox in for the GPS. Disappointed that I had to pay because it was no longer under warranty. Third time bringing my newly purchased 2016 Equinox in for the GPS. Disappointed that I had to pay because it was no longer under warranty. More

Oil Change that led to major repair Miko was extremely helpful enabling me to get this repair taken care of after my oill change. There were 2 other personnel that helped as well, didn' Miko was extremely helpful enabling me to get this repair taken care of after my oill change. There were 2 other personnel that helped as well, didn't catch their names, but they were great. Miko has also helped me in the past, her quiet and understated way of working in a demanding environment is very helpful. More

Oil Change Most times a dealer oil change takes for ever, at Hawk Chevy in Joliet on Jeffereson, they broke that mold. I was out in 45minutes which is a good tim Most times a dealer oil change takes for ever, at Hawk Chevy in Joliet on Jeffereson, they broke that mold. I was out in 45minutes which is a good time... plus, the free coffee and donuts help to pass the time. More

My hawk review with the maintenance they did on the transmis Are use my app to set up an appointment but I was able to call Hawk for an earlier appointment to get my Cadillac done for our service for 100,000 mil Are use my app to set up an appointment but I was able to call Hawk for an earlier appointment to get my Cadillac done for our service for 100,000 mile they change my transmission fluid and tuned up my car they were very professional and were able to get me in and out what else could you ask for More

Good experience Had oil change and check up done. They suggested I have an alignment done and asked why it wasn’t suggested before. Response was honest that the forme Had oil change and check up done. They suggested I have an alignment done and asked why it wasn’t suggested before. Response was honest that the former area which was shared with Mazda may not have had a spot. Same ownership More

Very friendly personnel I was greeted promptly and the services and costs explained in detail. Used the waiting area and was offered fresh popcorn and a wonderful serenade by I was greeted promptly and the services and costs explained in detail. Used the waiting area and was offered fresh popcorn and a wonderful serenade by the person preparing it. A lovely voice, wish I had the chance to tell him. The service person was very friendly and nice. All together a very pleasant experience. More

Great service as always! I have bought several cars here Had a noise coming from under the car and also the Que screen was not operating correctly. They found both problems and fixed it correctly the first t Had a noise coming from under the car and also the Que screen was not operating correctly. They found both problems and fixed it correctly the first time. Very happy customer again... More