Hawk Chevrolet of Joliet - Service Center

Bad sensor Brought my car in for a faulty sensor twice within two days for two different sensors didn't have a problem getting me in a rental the second time and Brought my car in for a faulty sensor twice within two days for two different sensors didn't have a problem getting me in a rental the second time and they were fast at getting my car done let's just hope this solves the problem Mike was amazing went out of his way to make sure that I was taking care of More

Service Sean, Allison, and Mica were all very helpful and delivered excellent customer service for this service appointment. They were knowledgeable and prof Sean, Allison, and Mica were all very helpful and delivered excellent customer service for this service appointment. They were knowledgeable and professional. I would recommend this dealership for service. More

Fantastic!! This was my first visit to this dealership. They took great care of me. I only had my car for 6 days and the car wouldn’t start. It was the battery. This was my first visit to this dealership. They took great care of me. I only had my car for 6 days and the car wouldn’t start. It was the battery. The dealership was clean. Everyone was friendly. I received a new battery and was on my way! Great customer service! I will be returning to this dealership in the future! More

Warrantee work Had a great experience there! My a/c now blows cold after they replaced my a/c condenser! They fixed each problem I came in with and I couldn't be hap Had a great experience there! My a/c now blows cold after they replaced my a/c condenser! They fixed each problem I came in with and I couldn't be happier. Thanks so much guys!! More

My Service Rep Angus Chu was exceptional great service was givin my Angus Chu as well as the rest of the Service department. the work performed was done a timely fashion and done well. great service was givin my Angus Chu as well as the rest of the Service department. the work performed was done a timely fashion and done well. More

HAWK CHEVY SERVICE IS GREAT I HAD MY OIL CHANGED AND OTHER MAINTENANCE DONE ON MY CHEVY AT HAWK AND GOT TO USE A LOANER FROM THE DEALER, WE INADVERTENTLY LEFT OUR GARAGE DOOR OPE I HAD MY OIL CHANGED AND OTHER MAINTENANCE DONE ON MY CHEVY AT HAWK AND GOT TO USE A LOANER FROM THE DEALER, WE INADVERTENTLY LEFT OUR GARAGE DOOR OPENER IN THE LOANER AND DIDN'T DISCOVER IT UNTIL THE LOANER HAD BEEN SENT BACK OUT. THE SERVICE TEAM FOLLOWED UP FOR US AND WE NOW HAVE OUR OPENER BACK. THANK YOU!!! More

Service Always friendly and helpful. Eager to assist you and make sure you are satisfied. Service time is usually time they quote you. They always explain t Always friendly and helpful. Eager to assist you and make sure you are satisfied. Service time is usually time they quote you. They always explain the work that was done. More

Quick and Easy I arrived at my appointment 10 minutes early and they started early. I was pleased with the customer service representative and the rapid overall ser I arrived at my appointment 10 minutes early and they started early. I was pleased with the customer service representative and the rapid overall service. More

No follow through I pulled in & was told it would be a couple of minutes I could wait in the waiting area. After 15+ minutes I went back out my car was in the same spot I pulled in & was told it would be a couple of minutes I could wait in the waiting area. After 15+ minutes I went back out my car was in the same spot & all the guys were in the office laughing & chilling so I asked if I needed to make another appointment? Then they decided to check my car. More

Subaru service I had my car serviced for an oil change and differential oil change. I also mentioned a squeak noise when I turned my steering wheel. I mentioned t I had my car serviced for an oil change and differential oil change. I also mentioned a squeak noise when I turned my steering wheel. I mentioned this a couple of times on my last couple of visits they were not able to re-create the problem. This time they were able to re-create the problem and they provided a loaner car for me to use while the part was being order. Since the noise was in my original period of my extended warranty they honored that and did not charge me for the part or the labor for this to be fixed. Everybody in the service department is very nice and I would highly recommend them . More