Hawk Chevrolet of Joliet - Service Center

Subaru service I had my car serviced for an oil change and differential oil change. I also mentioned a squeak noise when I turned my steering wheel. I mentioned t I had my car serviced for an oil change and differential oil change. I also mentioned a squeak noise when I turned my steering wheel. I mentioned this a couple of times on my last couple of visits they were not able to re-create the problem. This time they were able to re-create the problem and they provided a loaner car for me to use while the part was being order. Since the noise was in my original period of my extended warranty they honored that and did not charge me for the part or the labor for this to be fixed. Everybody in the service department is very nice and I would highly recommend them . More

Vehicle repairs I would still recommend service at Hawk, however I still hear noise in the front on the right side. I am not sure of what it is. I would still recommend service at Hawk, however I still hear noise in the front on the right side. I am not sure of what it is. More

Subaru recall Arrived Pm 4/11 to drop off my car for a recall fix on 4/12, and pick up a courtesy car. The adviser stated, why wait till tomorrow, if you have 45 m Arrived Pm 4/11 to drop off my car for a recall fix on 4/12, and pick up a courtesy car. The adviser stated, why wait till tomorrow, if you have 45 minutes, we will get you back on the road with your own car. Well 45 minutes later, recall maintenance was completed, and the staff had me on my way. Great job, great customer awareness. Thank you, Tim Manning More

Excellent communication and service As I have come to expect from the Joliet Chevy/Caddy dealerships past and present, customer communication and service has been first rate. From a cu As I have come to expect from the Joliet Chevy/Caddy dealerships past and present, customer communication and service has been first rate. From a customer/consumer standpoint, auto service is often an adventure in terms of promised times, quality of repairs, promises kept, accurate estimates and value. All I can say is that my recent "service adventures" at Hawk have been excellent: Front end repair, tires and collision repair. I really appreciate the no-nonsense and honest discussions and phone calls I have had starting with Justin in service and Don & Chris (Body Shop). Customer service has been excellent with a loaner vehicle provided to me whenever and for as long as required, no questions asked. Finally, all mechanical repairs and body work has been completed to my satisfaction. Keep up the good work Hawk -- Your customer service was appreciated. More

Great! Was done on time and appreciated letting me know how things were going - all good. Check with service upon completion was much appreciated also. Thank Was done on time and appreciated letting me know how things were going - all good. Check with service upon completion was much appreciated also. Thanks. More

I was able to talk over the issue regarding my hummer h2, i actually met the mechanic to talk over the issue affecting my hummer h2.. i will refer to others the high level of professionalism experienced. i actually met the mechanic to talk over the issue affecting my hummer h2.. i will refer to others the high level of professionalism experienced. More

Hawk Service Hawk service is always very professional, courteous and does the necessary work in a timely manner. Keeps the customer updated as to what is happenin Hawk service is always very professional, courteous and does the necessary work in a timely manner. Keeps the customer updated as to what is happening with their vehicle. Never had a bad experience. More

Not friendly Hi I would no recommend Tracy walker I brought in my vechile that was missing very bad it ended up being value rocker Very stressful ride there a Hi I would no recommend Tracy walker I brought in my vechile that was missing very bad it ended up being value rocker Very stressful ride there and had to deal with a very unfriendly person. More

Great service! Staff was knowledgeable and friendly. I was in and out quickly and got a free car wash, too. Would definitely recommend them for your service needs. Staff was knowledgeable and friendly. I was in and out quickly and got a free car wash, too. Would definitely recommend them for your service needs. More